Projects I'm involved in have a separate bugs@ mailing list where the tickets go. Historically, I do a terrible job of keeping up with ticket traffic, but am subscribed to various keywords (usually 'documentation' in my case) so that I can see what I need to see.

If someone is heavily involved in development they would, of course, be subscribed to both lists, but if someone was casually involved, or trying to get involved, the huge volume of tickets traffic is somewhat overwhelming. Unfortunately, removing the tickets from the dev list leaves the impression that nothing happens on the dev list, which is also not true.

So ... I don't know. I know we've discussed this before, and I should go back and read that. I'm sure we've already arrived at a consensus, and I just forgot in my frustration. :)

I tried to set up GMail filters for the Allura tickets, but my patterns seem to be matching everything. I need to figure that out.

On 10/15/2013 11:33 AM, Daniel Hinojosa wrote:
Hey Rich,

As our mentor, do you have a recommendation here? What is ASF best practice
in this regard? Do other teams also do things as we do, or do they deal
with tickets only as tickets and have a separate discussion list?

d.


On Tue, Oct 15, 2013 at 7:35 AM, Rich Bowen <rbo...@rcbowen.com> wrote:

I'm finding it very, very difficult to keep up with traffic on the dev
mailing list, due to the huge volume of ticket auto-emails. I realize that
most of the dev discussion does in fact happen in tickets, but the end
result is that I'm simply not keeping up. I wonder if it might be time to
split ticket mail into a separate list? Would that help, or would it just
move the problem to another list?

I really want to keep up with how the project is doing but I'm not sure
how to do that as things are now, and I'm afraid that it also makes it very
hard for new folks to get into the project.

--
Rich Bowen
rbo...@rcbowen.com
Shosholoza





--
Rich Bowen
rbo...@rcbowen.com
Shosholoza

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