If a message doesn't pass the anti-spambot filter (e.g. page was open > 24hr), 
then the message will still be lost, but going forward it'll no longer mark the 
parent as edited.

As stated earlier, we don't have any good options to preserve content if it 
gets lost.  (Personally I use http://getlazarus.com/ for a general solution - 
works well in Chrome, latest versions seem to not work in Firefox)


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** [tickets:#6381] Allura tickets system intermittently discards replies to 
comments [ss4454]**

**Status:** closed
**Labels:** support p2 42cc 
**Created:** Thu Jun 20, 2013 01:28 PM UTC by Chris Tsai
**Last Updated:** Mon Dec 02, 2013 10:37 AM UTC
**Owner:** nobody

Ref: [allura:tickets:#4454]

keithmarshall:
>>>Within the browser view of a ticket, I'll select the "reply" option in one 
>>>of the follow-up comment panes. I'll enter my reply, in the input pane which 
>>>is presented. When I subsequently select the "post reply" option, it's a 
>>>complete lottery as to whether the reply will actually be posted; all too 
>>>frequently, the system records an edit to the original message, (in which 
>>>I've changed nothing), while dropping the actual reply on the floor, whence 
>>>it vanishes into oblivion.

>>>This is happening way too often; it is becoming increasingly frustrating.

me:
>>Can you provide a time frame for when this has been occurring (we've been 
>>working through some site issues the past few days which I could see as 
>>related) and some specific examples that we can check the logs for?

>>Also, as a personal recommendation, I've been using the Lazarus browser 
>>plugin (for FF and Chrome), and helped me recover lost text on many occasions.

keithmarshall:
>I've noticed it intermittently, over several months; pretty much, ever since 
>MinGW migrated to the Allura platform. Most recent occurrence was today, (just 
>a short while before I raised this issue itself), when I attempted to add the 
>side issue references on https://sourceforge.net/p/mingw/bugs/1989/

>I experienced a similar issue yesterday, on 
>https://sourceforge.net/p/mingw/bugs/1973/ (I think); tracking down any 
>earlier occurrences may be too difficult to contemplate, but there have been 
>several.

>Thanks for the Lazarus pointer; I'll certainly look into it. However, I've 
>simply gotten into the habit of using Ctrl-A Ctrl-C in the input pane, just 
>prior to selecting "post reply".

>One further point, which may or may not be related: sometimes, when a reply is 
>successfully posted, it becomes divorced from its parent, and presented as an 
>apparent top level discussion item, (usually with an intervening "page break").

So we don't need to do a lot of timestamp comparing to figure out which reply 
specifically, it looks like it's this one: 
https://sourceforge.net/p/mingw/bugs/1989/#3e85/cd7b/d222/aba9/76e9


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