--On Thursday, October 10, 2002 17:56:14 -0400 Chris Noon <[EMAIL PROTECTED]> wrote:
>> o A stronger community results when individuals respond to >> individuals as opposed to responding to all members of the the list... >> > > I don't doubt that you are right about that, but I do read threads that have > nothing to do with me. And I have gained quite a bit of personal knowledge > by doing so. So when I have a problem and ask the list for help, I like to > think that by replying to the list I help to further other's knowledge as > well... but maybe thats just me ;) There are several good reasons why all relevant Q&A should stay on list: Everyone has a chance to learn from the collective wisdom of the group. Like Chris, I have learned a lot from reading the list about topics I never posted a question about. There is a chance to get corrected or clarified answers, since different people notice different facets of the posted problems and proposed solutions, and on rare occasions may give out incorrect or incomplete answers which need to be corrected, so as not to confuse people later in the archives. The archives - no words of wisdom in private replies make it into the archives, so the same question will have to be asked (and answered) again later on the list. Total resolution time can be shorter, since everyone has different times they are available to read and answer email. If I reply to a question on Friday night and you reply back only to me, I may not see it until Saturday or maybe Sunday, and could possibly be gone on vacation for a week. If the followup goes to the group, someone else may see and respond to it sooner. Most people are more familiar with the parts of Amanda they use, so the person that knew all about how to configure your changer may not be as confident on answering a followup question on multiple configs or firewall settings. Frank -- Frank Smith [EMAIL PROTECTED] Systems Administrator Voice: 512-374-4673 Hoover's Online Fax: 512-374-4501
