Hello,
 
1. Automated responder is providing you with the information for the next time you want to report something.
Since you already sent this to different address, there is no need to resend because it gets delivered with the very first time.
 
2. If you already send this to us I see no reason to send this to the list. No one except me is going to take care about this anyway.
I stated it hundreds of times that no one except me is able to autoritatively confirm or deny the problem because
people do not have source codes.
So if you already sent it to bugs or support you should simply allow us to respond first, instead of generating extra traffic and pressure.
 
3. As to "Perhaps, a short blurb clearly describing the problem reporting protocol"
 
It is already included in the footer of EVERY message that appears on this mailing list.
 
"Please note that this group is for discussion between users only.
To get support from AmiBroker please send an e-mail directly to
SUPPORT {at} amibroker.com"
 
Where 'support' means ANY kind of communication between user and developer.
 
You are free to choose whenever you prefer support address or feedback center (some people
prefer e-mail some web based forms).
 
4. As to the problem itself reported in point 2 - your assumptions that you found a 'bug' are incorrect.
 
I have run the code you have supplied and it generates ONLY ONE TRADE during entire backtest period,
so of course there is only ONE winner and ZERO losers.
 
The fact that you scaling in/out does NOT matter since pyramided trade considered still as SINGLE trade
(scaling in/out causes that average entry and exit prices are calculated).
Before submitting the 'bug' report always consult the USER GUIDE.
 
IMPORTANT: Please note that backtester treats trade that you scale-in/out as SINGLE trade (i.e. will show single row in trade list). The only difference versus plain trade is that it will calculate average entry price (and avg. entry fx rate) based on all partial entries and average exit price (and avg. exit fx rate) based on all parial exits and will show average prices in entry/exit price field. The commission is of course applied correctly to each (partial) entry/exit depending on partial buy/sell size.
If you have read this, you won't be submitting 3 'no-bug' reports.

Best regards,
Tomasz Janeczko
amibroker.com
----- Original Message -----
From: Mike
Sent: Monday, April 10, 2006 1:10 PM
Subject: [amibroker] Re: Scale Out bug

I was under the impression that this list was a user group.  My intent
in posting here was to request input from the user base in case the
error was mine.  Is there a different user group where I can request
input from the user base without offending the developer ?

The reason you received two e-mails is because the first I sent to
[EMAIL PROTECTED] because every time Amibroker is booted there's a
message that states: "bug reports: [EMAIL PROTECTED]".  However, when
I sent the message to [EMAIL PROTECTED], I received an automated
response stating that:

===========================================================
Hello,

Thank you for your e-mail.
Please note that starting from July 14, 2004 all kind of technical
support questions/reports should be sent to
[EMAIL PROTECTED]

[EMAIL PROTECTED] address is left only for sending automatic crash
recovery reports generated by AmiBroker.

===========================================================

So, I followed the instructions of the e-mail and forwarded a copy, as
instructed, to [EMAIL PROTECTED]

Perhaps, a short blurb clearly describing the problem reporting
protocol you wish to have followed would be of help.  As it stands,
I'm still unclear on which of the 4 methods is the proper (bugs@,
support@, this list, or the FEEDBACK center).

Anyway, I appreciate the prompt response.

Regards,

- Mike

--- In [email protected], "Tomasz Janeczko" <[EMAIL PROTECTED]> wrote:
>
> Hello,
>
> Firstly do not send thing in three places at once. I have received
THREE copies
> of this letter (bugs, support and list).
> It is frustrating *and* time consuming to have to answer THREE times
to one person.
>
> Also there is a FEEDBACK CENTER at
http://www.amibroker.com/feedback/ where
> it is recommended to send this.







Please note that this group is for discussion between users only.

To get support from AmiBroker please send an e-mail directly to
SUPPORT {at} amibroker.com

For other support material please check also:
http://www.amibroker.com/support.html





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