I called IB's tech support regarding the message I saw on top of TWS chart "Best queries are not supported." when trying to chart some ETFs. The explanation I was given: add/change the symbol's Exchange to ISLAND for charting... Use original to enter trades
Seems to work jb ______________________________________________________________ -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Barry Scarborough Sent: Monday, January 07, 2008 12:36 PM To: [email protected] Subject: [amibroker] Re: Interactive Broker feed problems into Amibroker I have not had any trouble today but there are some symbols I can not download. I get error 162 which is BEST query errors and it will not back fill about 8 ETFs I was tracking. This is an error on one of their servers. They are supposed to be working on that too. I wonder some times since it has been failing for a month. That error started on 12/5 and more started to fail on 12/11. But the major indices and trin, forex and some futures are working fine. I am running their latest stand alone release, 880.5 and Java version 1.5.0_14. My AB is 4.90.5 and I am running on PX Home. Make sure your computer clock is set close to actual time. I think they use the CPU clock rather than a time stamp in the data. I noticed the close is never what Scottrade shows or the OED value. I ran into some problems when my clock got way off and I lost data on some symbols and all of it on one. Another thing you can try is displaying an analysis chart in IB. If their chart won't display it is their data feed problem and not the API. Barry --- In [email protected], "speeringmt" <[EMAIL PROTECTED]> wrote: > > Hello. > > I have had serious problems with my IB feed into AB of late. > > Began post-Christmas, and became untradable due to erratic start and > close time cut offs. The feed stopped updating live at all on Friday > night, and has not backfilled since. > > I have done everything amibroker support has so far suggested, i.e. > using TWS 879 and re-configuring the database. This has still left me > with the same problem, with charts on the old database still not > backfilling, and ones through the new database not at all either. > > TWS still works fine. > > Any help correcting this will be greatly appreciated.
