I'm glad that work on detecting and addressing harassment are moving
forward.

At the same time, I'd appreciate getting a more precise understanding of
how WMF is defining the word "harassment". There are legal definitions and
dictionary definitions, but I don't think that there is One Definition to
Rule Them All. I'm hoping that WMF will be careful to distinguish debate
and freedom to express opinions from harassment; we may disagree with
minority or fringe views (even views that are offensive to some) but that
doesn't necessarily mean that we should use policy and admin tools instead
of persuasion and other tools (such as content policies about verifiability
and notability) to address them (and in some cases Wikipedia may not be a
good place for these discussions). Other distinctions include (1) the
distinction between a personal attack and harassment (
https://blog.wikimedia.org/2017/02/07/scaling-understanding-of-harassment/
appears to have equivocated the two definitions, while English Wikipedia
policy makes distinctions between them), and (2) the distinction between a
personal attack and an evidence-based critique.

Also note that definitions of what constitutes an attack may vary between
languages; for example an expression which sounds insulting to someone in
one place, culture, or language may mean something very different or
relatively benign in a different place, culture, or language. I had an
experience myself when I made a statement to someone which from my
perspective was a statement of fact, and the other party took it as an
insult. I don't apologize for what I said since from my perspective it was
valid, and the other party has not apologized for their reaction, but the
point is that defining what constitutes a personal attack or harassment can
be a very subjective business and I'm not sure to what extent I would trust
an AI to evaluate what constitutes a personal attack or harassment in a
wide range of contexts. I get the impression that WMF intends to flag
potentially problematic edits for admins to review, which I think could be
a good thing, but I hope that there is great care being invested in how the
AI is being trained to define personal attacks and harassment, and I
wouldn't necessarily want admins to be encouraged to substitute the opinion
of an AI for their own.

I understand the desire to tone down some of the more heated discourse
around Wikipedia for the sake of improving our user population statistics,
and at the same time I'm hoping that we can continue to have very strong
support for freedom of expression and differences of opinion. This is a
difficult balancing act. I think that moving the needle a bit in the
direction of more civility would be a good thing, but I get the impression
that there are plenty of edits that are blatant personal attacks that we
don't need to move the needle a lot, and could instead focus on more
rapidly and thoroughly addressing instances where there is ample evidence
that people's intentions were malicious.

Pine


On Wed, Jun 21, 2017 at 2:08 PM, Leila Zia <[email protected]> wrote:

> Hi Dan,
>
> Thanks for your note. :)
>
> On the Research end, Dario is still a big supporter of the efforts
> around research to help us better understand harassment (as you
> noticed in our commitments to the annual plan) and with Ellery's
> departure, I've been helping him a bit to make sure we can move
> forward on this front. More specifically, and while we're continuing
> the research with Nithum and Lucas who were Ellery's collaborators on
> the Detox project, we recently initiated
> https://meta.wikimedia.org/wiki/Research:Study_of_
> harassment_and_its_impact
> with Cristian and Yiqing from Cornell University. We are very excited
> about this new collaboration as Cristian has years of experience in
> spaces that are very relevant to the socio-technical problems related
> to harassment. I think you will enjoy reading that page which signal
> the early directions of the research.
>
> The whole harassment research team meets every 2 weeks, if you're
> curious what's going on on this front and on our end and you want to
> listen in, please ping me. And, thank you for the offer to help. We
> may take you up on that. :)
>
> Best,
> Leila
>
> --
> Leila Zia
> Senior Research Scientist
> Wikimedia Foundation
>
>
> On Wed, Jun 21, 2017 at 7:55 PM, Toby Negrin <[email protected]>
> wrote:
> > Hi Dan -- we are actually in touch with Detox as part of the Community
> > Health initiative. They are doing their first quarterly check in this
> > quarter so expect some updates then. Ping me offlist if you want more
> info.
> >
> > -Toby
> >
> > On Wed, Jun 21, 2017 at 10:48 AM, Dan Andreescu <
> [email protected]>
> > wrote:
> >>
> >> I'm reflecting on this work and how awesome it was.  I see that it's
> >> continued in our annual plan under the Community Health Initiative, but
> I
> >> am afraid it's taking a secondary role without Ellery and others to
> drive
> >> it.  On
> >> https://meta.wikimedia.org/wiki/Community_health_initiative/AbuseFilter
> >> it's only featured as a question under the #Functionality section.
> >>
> >> I just wanted to point this out and offer to help if I can be of use.
> >>
> >> On Tue, Feb 7, 2017 at 5:16 PM, Ellery Wulczyn <[email protected]>
> >> wrote:
> >>
> >> > Today we are announcing
> >> >
> >> > <https://blog.wikimedia.org/2017/02/07/scaling-
> understanding-of-harassment/>
> >> > the
> >> > first results of the collaboration between Wikimedia Research and
> Jigsaw
> >> > on
> >> > modeling personal attacks and other forms of harassment on English
> >> > Wikipedia. We have released
> >> > <https://figshare.com/projects/Wikipedia_Talk/16731> a corpus of 95M
> >> > user
> >> > and article talk page comments as well as over 1M human labels
> produced
> >> > by
> >> > 4000 crowd-workers for a set of 100k comments. Documentation on our
> >> > methodology and future work can be found in our paper Ex Machina:
> >> > Personal Attacks Seen at Scale <https://arxiv.org/abs/1610.08914> (to
> >> > appear at WWW2017) and on our project page on meta
> >> > <https://meta.wikimedia.org/wiki/Research:Detox>. If you are
> interested
> >> > in contributing to the project, please get in touch via the project
> talk
> >> > page <https://meta.wikimedia.org/wiki/Research_talk:Detox>. Another
> >> > great
> >> > way to get involved is to label a set of comment in the Wikilabels
> >> > discussion quality campaign <http://labels.wmflabs.org/ui/enwiki/>.
> >> >
> >> > _______________________________________________
> >> > Analytics mailing list
> >> > [email protected]
> >> > https://lists.wikimedia.org/mailman/listinfo/analytics
> >> >
> >> >
> >> _______________________________________________
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> >> [email protected]
> >> https://lists.wikimedia.org/mailman/listinfo/wiki-research-l
> >
> >
> >
> > _______________________________________________
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> >
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