This isn't good, fragmentation of the Android platform is already underway.
It seems to be a fundamental problem with this build's handling of an application's resource bundle after soft reset. Images, layout XMLs, strings XMLs, etc, all become jumbled up, rendering your application useless. If there is a workaround, it would be nice to know. On Nov 3, 3:01 pm, Justin Giles <[email protected]> wrote: > I got a similar "brush off" response from HTC just now. Also claiming to > not be able to replicate the problem. I forwarded them links to 3 different > forums that I have been following where several people have been able to > replicate the problem. > > I don't expect any fix or recognition of a problem from HTC any time soon. > My first taste of an HTC phone and I'm already regretting it. > > > > On Tue, Nov 3, 2009 at 1:58 PM, gdonald <[email protected]> wrote: > > > On Oct 29, 12:58 pm, Dianne Hackborn <[email protected]> wrote: > > > If this is only happening on Hero, it needs to be reported to HTC, not as > > a > > > generic platform bug. > > > I reported the issue to HTC and they said they couldn't reproduce it, > > didn't ask me a firmware version or anything. See their response > > below. > > > So Diane is saying this is not a generic Android platform bug because > > it's only on HTC Heros, and then HTC is denying the bug exists even > > though many people in this very thread say they are experiencing it > > and can reproduce it. > > > This really pisses me off. Whose bug is this? How is it ever going > > to get fixed? I guess I'm going back to Apple/iPhone development. If > > this is how "open" Android development works, I'm out. > > > Dear Greg Donald, > > > The HTC Customer Service Representative that has been handling your > > message would like to know if your question has been successfully > > answered. You can reply to or close your question by visiting: > > >http://ContactUs.htc.com/wFrmMailLogin.aspx > > > Ticket Number : [ 09USCW44ENA001067 ] > > > If you do not respond to or close your question within 15 days, it > > will be closed automatically. > > > Sincerely, > > > HTC > > > We are unable to receive replies to this email account. Please visit > > us atwww.htc.comif you have any questions or need further > > assistance. > > > New Response From [ Alvin (NA Team) ] > > Greg, > > > Thank you for taking the time to contact HTC America Technical Support > > via E-Mail with your inquiry about a reported bug on code.google.com. > > My name is A.J. and I will be happy to assist you today. > > > First, let me apologize for the extreme delay in response to your > > original inquiry. HTC has recently released a plethora of new devices > > in several markets as well as software updates for several of our > > current models. The response to these devices and OS updates has been > > overwhelming but we are working diligently to provide the best support > > possible for our customers. Thank you for your patience. > > > I have tested this on 2 of our Sprint HTC Heroes and one European > > model. I was unable to replicate the issue on any of the device. HTC > > does not offer any technical assistance for the Android Market or > > applications downloaded from the market. I suggest you contact the > > individual vendors for support or Google. I apologize for any > > inconvenience this may cause you. > > > Greg, if you have any future questions about your device please feel > > free to visitwww.htc.comand send us another e-mail. You may also > > enjoywww.htcwiki.com, our customer-based forum, which has a plethora > > of information on HTC devices. I would also like to invite you to > > participate in a customer satisfaction survey located at > >http://survey.htc.com/worldwide/. I hope you have a great day! > > > HTC America Technical Support > > A.J. > > Customer Information > > Name Greg Donald > > Telephone 615-838-7503 > > Email Address [email protected] > > Country United States > > Inquiry Information > > Inquiry Type Technical Support > > Inquiry Description Please see the bug report here: > >http://code.google.com/p/android/issues/detail?id=4419 > > Issue Date & Time > > 2009/11/04 02:38 > > > -- > > You received this message because you are subscribed to the Google > > Groups "Android Developers" group. > > To post to this group, send email to [email protected] > > To unsubscribe from this group, send email to > > [email protected]<android-developers%2bunsubs[email protected]> > > For more options, visit this group at > >http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
