Just received this from the Market support:
We wanted to follow-up. By now, you should have noticed that the installs
metrics for your applications have been restored. We identified the problem as
occurring with application updates only, have made some changes recently that
should resolve and prevent this problem. Please let us know if this error
persists.
If we can assist you further, please let us know.
In my case, things have not changed at all. Downloads are increasing
(1550) and active installs stabilized at 29% (the value before the drop
was 44/45%). So, indeed active installs are increasing again - 29% is
stable since three weeks - but the original percentage was not restored.
Now, I don't know what to think... Maybe the problem is not solved,
maybe in my specific case the active installs really dropped for a while
(but it's curious that it only happened for a while...).
BTW, I didn't release any new upgrade since then (I have a new one
almost ready, but I'm beyond schedule because of personal problems) -
and maybe the count would fix itself with new upgrades...
What would you do now? Is there anybody else for which the problem was
not solved?
--
Fabrizio Giudici - Java Architect, Project Manager
Tidalwave s.a.s. - "We make Java work. Everywhere."
java.net/blog/fabriziogiudici - www.tidalwave.it/people
[email protected]
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