My count had dropped to the point where it looked like an abandoned
app (about 33% at the lowest, I think).  It started to stabilize and
then go up again, and after I did a release a few days ago it jumped
from 37% to 45%, so I think releasing an update will get things back
to normal more quickly than waiting it out.

--SJ

On Fri, Oct 8, 2010 at 12:13 PM, Fabrizio Giudici
<[email protected]> wrote:
>  Just received this from the Market support:
>
>
> We wanted to follow-up. By now, you should have noticed that the installs
> metrics for your applications have been restored. We identified the problem
> as occurring with application updates only, have made some changes recently
> that should resolve and prevent this problem. Please let us know if this
> error persists.
>
> If we can assist you further, please let us know.
>
>
>
> In my case, things have not changed at all. Downloads are increasing (1550)
> and active installs stabilized at 29% (the value before the drop was
> 44/45%). So, indeed active installs are increasing again - 29% is stable
> since three weeks - but the original percentage was not restored. Now, I
> don't know what to think... Maybe the problem is not solved, maybe in my
> specific case the active installs really dropped for a while (but it's
> curious that it only happened for a while...).
> BTW, I didn't release any new upgrade since then (I have a new one almost
> ready, but I'm beyond schedule because of personal problems) - and maybe the
> count would fix itself with new upgrades...
>
> What would you do now? Is there anybody else for which the problem was not
> solved?
>
> --
> Fabrizio Giudici - Java Architect, Project Manager
> Tidalwave s.a.s. - "We make Java work. Everywhere."
> java.net/blog/fabriziogiudici - www.tidalwave.it/people
> [email protected]
>
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