My count had dropped to the point where it looked like an abandoned app (about 33% at the lowest, I think). It started to stabilize and then go up again, and after I did a release a few days ago it jumped from 37% to 45%, so I think releasing an update will get things back to normal more quickly than waiting it out.
--SJ On Fri, Oct 8, 2010 at 12:13 PM, Fabrizio Giudici <[email protected]> wrote: > Just received this from the Market support: > > > We wanted to follow-up. By now, you should have noticed that the installs > metrics for your applications have been restored. We identified the problem > as occurring with application updates only, have made some changes recently > that should resolve and prevent this problem. Please let us know if this > error persists. > > If we can assist you further, please let us know. > > > > In my case, things have not changed at all. Downloads are increasing (1550) > and active installs stabilized at 29% (the value before the drop was > 44/45%). So, indeed active installs are increasing again - 29% is stable > since three weeks - but the original percentage was not restored. Now, I > don't know what to think... Maybe the problem is not solved, maybe in my > specific case the active installs really dropped for a while (but it's > curious that it only happened for a while...). > BTW, I didn't release any new upgrade since then (I have a new one almost > ready, but I'm beyond schedule because of personal problems) - and maybe the > count would fix itself with new upgrades... > > What would you do now? Is there anybody else for which the problem was not > solved? > > -- > Fabrizio Giudici - Java Architect, Project Manager > Tidalwave s.a.s. - "We make Java work. Everywhere." > java.net/blog/fabriziogiudici - www.tidalwave.it/people > [email protected] > > -- > You received this message because you are subscribed to the Google > Groups "Android Developers" group. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en

