I had my fair share of those. The first time someone posted "THIS APP IS SPYWARE. IT MAKES PHONE CALLS AND BUYS STUFF ON THE INTERNET WITHOUT YOUR PERMISSION." I went through the purchase records and found a match from the same day. So I sent this person an email questioning his fitness for life in general (I may have used other words) and asked if he is a competitor, an idiot, or just a plain old # $*&@#^. I got a result immediately from someone who apologized that he had given his phone to his son for a day and that he doesn't know what has happened. That's actually much more than I expected :).
It keeps happening from time to time and it is not worth it. One thing you can do is get an email list of very satisfied users that wrote you personal thank-you notes for your app. Then, when this happens, you ask them if they would mind comment on the #...@%$#@ comment. So now when this happens, I immediately counter with at least 5 great comments that call this guy out. And they are not even mine. good luck, Martin mobitobi Gentle Alarm, Sleep Now -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
