> From what I can gather those 1-star ratings are from users who discovered > technical issues after the 15 minute window had expired. Before, both those > scenarios would have probably resulted in an uninstall-with-refund which is > much preferable to a 1-star rating (for both user and dev) :(
Yeah, I expect to see a lot of those too, my app is just too complicated for some people and it takes > 15 minutes to realize. Have to admit that it's nice to see a pristine screen of orders with no cancellations though. Well, semi-pristine anyway, there's still the 'decline X% of orders from non-US sellers' problem. > I've also seen a big decrease in sales and I don't think this is related to > the 1-star ratings (because I have enough other ratings so the average is > not really impacted, and the 1-star ratings did not leave comments). > > Note - it's been over a month since I last updated the app. Get updating you sloth! There's still a bug somewhere with the active installs figure. You have to keep updating it to hold your ground (and therefore rank) in my experience. Ridiculously. Pent p.s. I have only a vague idea what a sloth is :-) -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
