On Fri, Jan 7, 2011 at 11:10 AM, H <[email protected]> wrote: > Hi Brill/TreKing, did either of you get a chance to play with this and test > it out..? >
We did. Here's the "developer perspective:" As Mark noted above, the "Refund some money" option does apparently not allow you to actually "refund some money". It's all or nothing. I clicked through anyway to see if it was just a horrible UI and there was another step, but no, it just refunded and effectively canceled the order. Brill can give you the "user perspective" when he comes around, but I think he uninstalled my app and was not able to re-install (as expected). > I keep getting requests from users to translate my app if I give them a > free copy. I'd be happy to do that, but if I refund them and Google treats > that as a cancellation and the LVL starts responding "no", then this isn't > possible. > I do not know how LVL would respond as I have not added it yet, but the user would not be able to upgrade the app after a refund (though we didn't test this to be certain). > How do others handle this kind of request..? > Use a good payment processing system that actually works - like PayPal. One time a user emailed me because she switched Gmail accounts and didn't want to repay for the app, so I just had her buy the app with the new account and sent her the cost via my personal PayPal account. Of course, you lose out on the transaction fee, but it's rare enough that it's negligible. ------------------------------------------------------------------------------------------------- TreKing <http://sites.google.com/site/rezmobileapps/treking> - Chicago transit tracking app for Android-powered devices -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
