A user has reported that running my paid app (interestingly the free
version runs fine using almost the same codebase - LVL being the
biggest difference) immediately results in a Force Close and then he
cannot do anything other than switch off the device (Galaxy S running
official ROM). If he hold down the home key he ends up at the
homescreen and all the icons have disappeared (and the Menu is
inaccessible).

Usually, I ask the user to use something like aLogCat to send me the
logs but that's not possible in this case.

Any other suggestions on how to investigate this remotely?

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