For some reason he doesn't see a Report button - though I thought this was on all 2.2 devices?
2011/1/11 Stephan Wiesner <[email protected]> > Try http://code.google.com/p/acra > > If there is a "normal exception" it should be reported. > > > Greetings from Zurich, > Stephan > > On 11 Jan., 15:39, Mark Carter <[email protected]> wrote: > > A user has reported that running my paid app (interestingly the free > > version runs fine using almost the same codebase - LVL being the > > biggest difference) immediately results in a Force Close and then he > > cannot do anything other than switch off the device (Galaxy S running > > official ROM). If he hold down the home key he ends up at the > > homescreen and all the icons have disappeared (and the Menu is > > inaccessible). > > > > Usually, I ask the user to use something like aLogCat to send me the > > logs but that's not possible in this case. > > > > Any other suggestions on how to investigate this remotely? > > -- > You received this message because you are subscribed to the Google > Groups "Android Developers" group. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected]<android-developers%[email protected]> > For more options, visit this group at > http://groups.google.com/group/android-developers?hl=en > -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
