On Tue, Feb 1, 2011 at 5:09 PM, Marcin Orlowski <[email protected]>wrote:

> > automatic report getting sent if the app let's say - crashes?
>
> On Froyo and up. Check this: http://code.google.com/p/acra/


Just to clarify, there is no "automatic report getting sent" - the user has
to send a report. As Marcin noted, this is very rare unless it's a major
issue. And even when they do send reports, the user will give you little or
no information and the report is nothing but a stack trace, so you are more
often just staring at the computer scratching your head trying to figure out
why Android couldn't find your main activity, for example.

Besides that, the interface for the bug reports is so poorly conceived,
trying to use and make sense of the damn thing is a debugging exercise in
and of itself. Why the user comments are not clearly attached to the stack
trace that it's for is beyond me. It was nice that they put it together and
is better than nothing, but like many Google projects, it feels half-assed
and provided in a "as is" / "good enough" state. Someone's 20% time project,
probably.

Do yourself a favor and implement your own solution and give users a clear
way to report issues in the app itself. Your ratings will thank you. +1 for
Acra, it's an awesome project. Moreover I've add my own logging that I can
include with my bug reports so I can actually figure out what the hell is
happening. At this point any reports that come in through the Market is
immediately marked as "Old".

-------------------------------------------------------------------------------------------------
TreKing <http://sites.google.com/site/rezmobileapps/treking> - Chicago
transit tracking app for Android-powered devices

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