Some folks here sometimes are writing stuff like, "saw that my app crashes sometimes [..] for certain users [..] looked in the logs [..]
How can these people see the logs of their apps running at customer side? On Feb 1, 2011 3:34 PM, "TreKing" <[email protected]> wrote: > On Tue, Feb 1, 2011 at 5:09 PM, Marcin Orlowski <[email protected] >wrote: > >> > automatic report getting sent if the app let's say - crashes? >> >> On Froyo and up. Check this: http://code.google.com/p/acra/ > > > Just to clarify, there is no "automatic report getting sent" - the user has > to send a report. As Marcin noted, this is very rare unless it's a major > issue. And even when they do send reports, the user will give you little or > no information and the report is nothing but a stack trace, so you are more > often just staring at the computer scratching your head trying to figure out > why Android couldn't find your main activity, for example. > > Besides that, the interface for the bug reports is so poorly conceived, > trying to use and make sense of the damn thing is a debugging exercise in > and of itself. Why the user comments are not clearly attached to the stack > trace that it's for is beyond me. It was nice that they put it together and > is better than nothing, but like many Google projects, it feels half-assed > and provided in a "as is" / "good enough" state. Someone's 20% time project, > probably. > > Do yourself a favor and implement your own solution and give users a clear > way to report issues in the app itself. Your ratings will thank you. +1 for > Acra, it's an awesome project. Moreover I've add my own logging that I can > include with my bug reports so I can actually figure out what the hell is > happening. At this point any reports that come in through the Market is > immediately marked as "Old". > > ------------------------------------------------------------------------------------------------- > TreKing <http://sites.google.com/site/rezmobileapps/treking> - Chicago > transit tracking app for Android-powered devices > > -- > You received this message because you are subscribed to the Google > Groups "Android Developers" group. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected]<android-developers%[email protected]> > For more options, visit this group at > http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
