How on earth does a developer contact a user who makes a comment about
their app?  Users are asking questions in comments or making feature
requests.  Sometimes they request refunds in comments.  These are all
things that are impossible for the developer to address since I can't
even get the email address of the person who would make a comment.
Quite ridiculous.  If their name matches recent orders on the merchant
page then you are in luck.  Otherwise you are left unable to contact
the customer and the customer is left thinking you are a bad or
impersonal developer.

Is there anyway for us as developers to even talk to our customers?

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