On Sat, Jun 25, 2011 at 8:04 PM, Halsafar <[email protected]> wrote: > How on earth does a developer contact a user who makes a comment about > their app?
On an individual basis, you don't. The Android Market certainly should be doing more in this area -- that dead horse has been beaten to a pulp by now. > Is there anyway for us as developers to even talk to our customers? Twitter. Blog. Facebook and other social media. Web site. Email newsletter. Get Satisfaction or other outsourced support engines. Google Group or other discussion board. Chat room/IRC. If you have sufficient numbers, use Meetups/user groups. If you're so inclined, use handwritten letters or phone calls. And so on. IOW, use the same mechanisms that the rest of the planet uses for talking to their customers, when distributors are involved in the sales channel. This is not new -- plenty of businesses in plenty of markets have used plenty of techniques to get past this problem. This problem has existed since the introduction of "the middle man", which I think was a few centuries ago. -- Mark Murphy (a Commons Guy) http://commonsware.com | http://github.com/commonsguy http://commonsware.com/blog | http://twitter.com/commonsguy _Android Programming Tutorials_ Version 3.5 Available! -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
