I am quite sure you can't, unpublish the old app and upload the app with the correct certificate.
On Wed, May 2, 2012 at 5:20 AM, AdamD <[email protected]> wrote: > Hi, > > We have recently discovered that our client has incorrectly uploaded > the 'test version' their app to GooglePlay. > (back in Oct2011) > > This was discovered when we tried to upload the updated version using > the correct certificate. > It failed because the keys where different. > > So we need to know how this incorrectly certified version currently in > GooglePlay can be updated from the back-end with the correct details. > > Which will recitify the situation and allow us to publlish he new > updated version. > > I have sent 4 emails via normal GooglePlay developers support but > received no response over the last 3 weeks. > So that avenue is not supporting my enquiry. > > Can you please direct me to somewhere/someone at GooglePlay that can > assist me? > > thanks, > AdamD > > -- > You received this message because you are subscribed to the Google > Groups "Android Developers" group. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en

