I have a guess at an explanation for these Cancelled orders: Credit Card security check.
It happens to me almost every time a try to buy for the first time from new merchant over the internet (card holder not present). The order gets rejected by the credit card company with no reason given to the merchant. On phoning my card provider I am told that the transaction was rejected for "security reasons" and if I would like to try again in 10 mins it will now go through. On Friday, November 9, 2012 7:34:01 PM UTC, Bram Stolk wrote: > > On Thursday, November 8, 2012 11:40:14 PM UTC-8, Pent wrote: > >> Isn't 'Other' a terrific choice of word ? >> >> So much better than 'Unknown', which sounds like things might be out >> of control. 'No, we definitely know what the reason is, it's Other' >> > > Curiously, I once saw a 'Other, describe below' with empty description, > which an hour later or so, suddenly had a description added: > "Message sent to customer: Order canceled due to internal error in > Market." > > 'internal error' is also rather vague, but: > At least you then know it is not an error on the customer's side, unlikely > to be at developer's side, and probably is something at google's side. > > Today, the cancelation rate is way down for me. > Not sure if it is related to the fact that I sent a report to google, or > just coincidence. > > In any case, I urge all developers who suffer from high cancelation rates > to sent google a message: > > http://support.google.com/googleplay/android-developer/bin/request.py?contact_type=publishing > > Is google active on this forum, btw? > > Bram > > >> Pent >> > -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
