Most of the past two months I have spent trying to get various publishers 
of antivirus software and apps to remove my app from their lists of 
malware. Which was much harder than I thought it would be. Execpt for a few 
apps, the lists of malware seem to be more based on hear-say than facts. 
And when an antivirus software had got a “malicious” app on its list in the 
first place, it would not let it go without a fight. It seemed as if some 
publishers of antivirus apps were saying that ”we have made up out mind, so 
don’t confuse us with facts”. As a representative of AVG wrote to me: ”In 
any case we are not removing the detection for this app“.

Anyway; I finally got most of the antivirus apps that once had listed my 
app as malware to remove it from their list of malware.

Of the antivirus apps/softwares that once listed my app as a threat on 
VirusTotal, the following have now removed it from their list of threats:

- AhnLab

- AntiVir

- Baidu-International

- BitDefender

- Eset

- ForeSafe (removed it from their Android App, is not included on 
VirusTotal)

- Ikarus

- Qihuu-360

- QuickHeal (removed it from their Android App, is not included on 
VirusTotal)

- Trustlook (removed it from their “Antivurs Security” Android App, not 
included on VirusTotal)

- Vipre

Please see: 

https://www.virustotal.com/en/file/6346c6f089551b8d3de3ef80d44134dcbc1fb3dc5e7d1df44a0b19a6bba490cc/analysis/1400573103/

Of those AntiVirus softwares that still list my app on VirusTotal;

- Avast has changed its characterization from a Trojan to a PUP

- Kaspersky lists it as a PUP (“not-a-virus”)

- Sophos say they “cannot remove it, as it is a PUA”

- Gdata does not list it as a threat in their Android “Internet Security” 
app, but still does on VirusTotal

- Avast and McAfee have still not responded to my removal requests

- McAfee does currently not list in on their Android antivirus app

So; Currently no antivirus app lists it as a VIRUS, but THREE (of 53) show 
an unclear characterization.

If the listings of my app being a PUP/PUA refers to the possibility to 
abuse such an Anti-Theft app to get to location of the user of the phone, 
ALL Anti-Theft have the same features – and much more. Inclusive most of 
the antivirus apps themselves. E.g. see

https://www.youtube.com/watch?v=0MXUO0-lhbY

And all of those apps have NOT been removed.

With this documentation, I wrote an email to Google Play Support., with an 
appeal to reinstate my app. I also went through all of its features in 
detail, showing that it must be the most innocent of all anti-theft apps.

As my app is neither a virus nor a spy app, I assumed that it was removed 
by a mistake, and so I hoped that it would be reinstated.

But Google did not even bother to send me a reply.

A few years back I was very enthusiastic about Android apps and Google. Not 
any more. I am extremely disappointed with Google. They seem to handle us 
app developers extremely haphazard, badly, and unfairly. Regarding their 
Policies for developers, Google is both acting as lawmaker, police, 
prosecuting authority, judge and executioner.

Needless to say, I am not very fond of Google any more.

I hope that someone within Google is reading this, and who is willing to 
look into this case. I can provide all info required, including the source 
code of the app in question.

Terry

 

 

 

 

 

 

 

 

 

 

On Tuesday, March 11, 2014 7:24:58 AM UTC+1, Terry wrote:
>
> Google has removed my app from the Play Store.
>
> Now I would like to know WHY.
>
> The Reason for Removal was "Dangerous Product".
>
> The app is the free "Theif Face Trap Mini", or TFTM, with 
> id=com.terboel.tftm
>
> For those who would have a look at it, it can still be found at various 
> places, e.g. at the 1Mobile Market.
>
> Regards, Terry
>
>

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