Thanks for the tip Dallas, but indeed this question just give as answer a link to http://developer.android.com, no way to get human feedback there.
Thierry 2014-09-17 22:49 GMT+02:00 Dallas Singletary <[email protected]>: > Try this link > https://support.google.com/googleplay/android-developer/troubleshooter/3055196 > select App Development Question worth a shot atleast > On Sep 17, 2014 4:39 PM, "Thierry Legras" <[email protected]> wrote: > >> Good point but the next question si how :) >> I replied to the mail with no luck. Nowhere I could find any contact, >> just link to guidelines and good practises. >> So I just removed dupplicated keywords and I am now praying... >> >> Thierry. >> Le 17 sept. 2014 20:10, "Dallas Singletary" <[email protected]> a >> écrit : >> >>> Have you reached out to the Google Play Team? Maybe bring it to there >>> attention for manual review? >>> On Sep 15, 2014 4:57 AM, "Thierry Legras" <[email protected]> wrote: >>> >>>> >>>> Here we go, after 3 years with almost no change in my application >>>> description on Google Play I received the violation notification for my >>>> application >>>> https://play.google.com/store/apps/details?id=com.tlegras.freeboxrec >>>> (sorry only available in google play France) >>>> >>>> This is a notification that your application, Freebox Recorder, with >>>>> package ID com.tlegras.freeboxrec, is currently in violation of our >>>>> developer terms. >>>>> *REASON FOR WARNING*: Violation of the spam >>>>> <https://play.google.com/about/developer-content-policy.html#spam> >>>>> provisions >>>>> of the Content Policy. Please refer to the spam policy help article >>>>> <https://support.google.com/googleplay/android-developer/answer/2985717> >>>>> for >>>>> more information. >>>>> >>>>> - Do not engage in "keyword stuffing" by loading app descriptions >>>>> with keywords out of context >>>>> >>>>> >>>>> - Do not use irrelevant, misleading, or excessive keywords in apps >>>>> descriptions, titles, or metadata. >>>>> >>>>> >>>> It seems that Google anti-spam robots has gone crazy (why only now >>>> after all these years??) with the keywords "Freebox" and "Free" which are >>>> related to the name of the French Telecom operator "Free" and its set-top >>>> box "Freebox" that my application allows to control remotely. So these >>>> keywords are definitively NOT out of context, my application does not >>>> pretend anywhere to give anything for free or whatever of the kind. >>>> >>>> While waiting for the end of the countdown, I removed a few occurrences >>>> of "Freebox" in Google play description. Changing the package ID is really >>>> not an option for me as other applications are using mine, and anyway, come >>>> on, my application is controlling a device called "Freebox" so what would >>>> be the issue with "freebox" in the id??? >>>> >>>> So, can anybody tell me if there is a way to contact a HUMAN at Google >>>> play team before my application may be deleted from Google Play, or at >>>> least how to get more precise feedback than this generic automatically >>>> generated mail. >>>> >>>> I am pretty upset by such mail after having supported a free ad-less >>>> revenue-less application stared 4.5/5 for so many year and seeing it could >>>> be deleted by a stupid brainless anti-spam algorithm :( >>>> >>>> Thanks for any help >>>> -- >>>> Thierry. >>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "Android Developers" group. >>>> To post to this group, send email to >>>> [email protected] >>>> To unsubscribe from this group, send email to >>>> [email protected] >>>> For more options, visit this group at >>>> http://groups.google.com/group/android-developers?hl=en >>>> --- >>>> You received this message because you are subscribed to the Google >>>> Groups "Android Developers" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to [email protected]. >>>> For more options, visit https://groups.google.com/d/optout. >>>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Android Developers" group. >>> To post to this group, send email to [email protected] >>> To unsubscribe from this group, send email to >>> [email protected] >>> For more options, visit this group at >>> http://groups.google.com/group/android-developers?hl=en >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "Android Developers" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> For more options, visit https://groups.google.com/d/optout. >>> >> -- >> You received this message because you are subscribed to the Google >> Groups "Android Developers" group. >> To post to this group, send email to [email protected] >> To unsubscribe from this group, send email to >> [email protected] >> For more options, visit this group at >> http://groups.google.com/group/android-developers?hl=en >> --- >> You received this message because you are subscribed to the Google Groups >> "Android Developers" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> For more options, visit https://groups.google.com/d/optout. >> > -- > You received this message because you are subscribed to the Google > Groups "Android Developers" group. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/android-developers?hl=en > --- > You received this message because you are subscribed to the Google Groups > "Android Developers" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. > -- Thierry. -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
