You could use the form anyway to atleast attempt to get ahold of a support specialist that may be able to atleast give you a contact email to the department that can better help you. Hope it helps.
Best Regards, Dallas Singletary All Tek Group & Co http://fb.alltekrepairs.co On Sep 19, 2014 6:38 AM, "Thierry Legras" <[email protected]> wrote: > Thanks Dallas for supporting me! > > The first link applies to apk you download & install from internet that > would be incorrectly detected as harmfull, so not my case > > The second link is much more interesting, but (hopefully) I am not yet in > the case where my app is removed. So far I have just been warned. It is now > more than 8 days since I got the warning and no new (good nor bad) > notification received so far. I hope my changes to the app description in > Google Play are considered as enough. Else I will have to use this form... > > Thierry > > > > > > > > 2014-09-18 21:54 GMT+02:00 Dallas Singletary <[email protected]>: > >> Here is some more info I found for you, please let me know if it is >> helpful here is the first link >> https://support.google.com/googleplay/android-developer/answer/2992033?hl=en&ref_topic=3453554 >> >> And the second. >> https://support.google.com/googleplay/android-developer/troubleshooter/2993242?hl=en&ref_topic=3453554#ts=2993245,2993352 >> The second has a contact form >> On Sep 15, 2014 4:57 AM, "Thierry Legras" <[email protected]> wrote: >> >>> >>> Here we go, after 3 years with almost no change in my application >>> description on Google Play I received the violation notification for my >>> application >>> https://play.google.com/store/apps/details?id=com.tlegras.freeboxrec >>> (sorry only available in google play France) >>> >>> This is a notification that your application, Freebox Recorder, with >>>> package ID com.tlegras.freeboxrec, is currently in violation of our >>>> developer terms. >>>> *REASON FOR WARNING*: Violation of the spam >>>> <https://play.google.com/about/developer-content-policy.html#spam> >>>> provisions >>>> of the Content Policy. Please refer to the spam policy help article >>>> <https://support.google.com/googleplay/android-developer/answer/2985717> >>>> for >>>> more information. >>>> >>>> - Do not engage in "keyword stuffing" by loading app descriptions >>>> with keywords out of context >>>> >>>> >>>> - Do not use irrelevant, misleading, or excessive keywords in apps >>>> descriptions, titles, or metadata. >>>> >>>> >>> It seems that Google anti-spam robots has gone crazy (why only now after >>> all these years??) with the keywords "Freebox" and "Free" which are related >>> to the name of the French Telecom operator "Free" and its set-top box >>> "Freebox" that my application allows to control remotely. So these keywords >>> are definitively NOT out of context, my application does not pretend >>> anywhere to give anything for free or whatever of the kind. >>> >>> While waiting for the end of the countdown, I removed a few occurrences >>> of "Freebox" in Google play description. Changing the package ID is really >>> not an option for me as other applications are using mine, and anyway, come >>> on, my application is controlling a device called "Freebox" so what would >>> be the issue with "freebox" in the id??? >>> >>> So, can anybody tell me if there is a way to contact a HUMAN at Google >>> play team before my application may be deleted from Google Play, or at >>> least how to get more precise feedback than this generic automatically >>> generated mail. >>> >>> I am pretty upset by such mail after having supported a free ad-less >>> revenue-less application stared 4.5/5 for so many year and seeing it could >>> be deleted by a stupid brainless anti-spam algorithm :( >>> >>> Thanks for any help >>> -- >>> Thierry. >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Android Developers" group. >>> To post to this group, send email to [email protected] >>> To unsubscribe from this group, send email to >>> [email protected] >>> For more options, visit this group at >>> http://groups.google.com/group/android-developers?hl=en >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "Android Developers" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> For more options, visit https://groups.google.com/d/optout. >>> >> -- >> You received this message because you are subscribed to the Google >> Groups "Android Developers" group. >> To post to this group, send email to [email protected] >> To unsubscribe from this group, send email to >> [email protected] >> For more options, visit this group at >> http://groups.google.com/group/android-developers?hl=en >> --- >> You received this message because you are subscribed to the Google Groups >> "Android Developers" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> For more options, visit https://groups.google.com/d/optout. >> > > > > -- > Thierry. > > -- > You received this message because you are subscribed to the Google > Groups "Android Developers" group. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/android-developers?hl=en > --- > You received this message because you are subscribed to the Google Groups > "Android Developers" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
