> So where are the support people and the reports on what's happening??????

Well, in my opinion almost all market related questions are ignored:
http://groups.google.com/group/android-developers/browse_thread/thread/5d9a68b5393e4752?hl=en#
http://groups.google.com/group/android-developers/browse_thread/thread/c93e4a61e0310f04?hl=en
http://groups.google.com/group/android-developers/browse_thread/thread/6ce2bccdb1a59397?hl=en

Hope things get better soon...

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