Actually you're not talking about charge backs, right? I don't think that a cancellation means that the user disputes the payment - it's just that he wants a refund and Google will refund her the money they've spent (the same amount). I don't see any fee for that here - http://market.android.com/support/bin/topic.py?topic=15867 You really need to look into that, because if I'm right, you're not losing any money here, and the $10+ price tag for a pinger seems too much to me.
On Mon, Feb 23, 2009 at 12:53 AM, Stoyan Damov <[email protected]> wrote: > Hang on. I thought that a charge back is $3. Where did you read it's $10??? > > Thanks! > - Show quoted text - > On Mon, Feb 23, 2009 at 12:10 AM, Java Developer <[email protected]> wrote: >> >> HA! >> >> If I didn't laugh at this I would cry. An individual bought our second >> application today, a simple app which allows the user to Ping and >> search Whois information. It is called "Pinger" and cost $1.00. >> >> It was returned with the comment "Could be better". Um, of course it >> could be better! You only paid $1.00!!! What did you expect? The app >> is fully functioning, error handling, etc and works as anyone familiar >> with Pings and Whois would expect. >> >> Do I understand the TOS correctly? The return of this $1.00 app is >> going to cost me the chargeback fees ($10) from the credit card >> company, is that correct? Unfortunately, in order to ensure this >> scenario doesn't happen again we have removed this app and then >> increased the price on our first application from $3.99 (which we >> thought was fair and was selling well) to $10.99 thus breaking the >> "return" barrier of the TOS. >> >> Utterly amazed at how this has been handled... >> >> >> >> >> > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~----------~----~----~----~------~----~------~--~---
