I am not sure how you are getting so confused. It was clearly stated that charges are not *charged* until the refund period is over. When there is a charge back, which can only occur after the refund period since users are not charged yet otherwise, it's handled by Google Checkout which has a usual XXX fee. I personally think you are looking waay too much into this.
I am not saying it's explicitly clear but it's not that confusing either. Let's not forget that when APPLE rolled out their app store, there were even more issues, especially related to their lengthy submission window. On Feb 22, 5:04 pm, Java Developer <[email protected]> wrote: > Hi Stoyan, > > Agreed! 10 bucks for a Pinger is WAAAAY too much, that's why we > removed it from the Market (we increased the price of a different app > which took months to build). I found the $10 chargeback listed on > another post (sorry, I don't have the link to that now). > > What is obvious here is NOTHING IS CLEAR. Sorry for the shouting, just > ranting today. The very fact that this is not black & white means > Google has completely failed in this rollout and over the last several > months. We are all reading the same TOS and no one knows the "correct" > answer and Google just remains mum. > > After reviewing the link you sent (which is different then the link on > the actual Distribution > Agreement:http://www.android.com/us/developer-distribution-agreement.html) > it appears you are correct. Returns within the 24 hour window won't > cost us a dime. To that end we put Pinger back online at the $1.00 we > thought it was worth... > > I (and we as a development team) just feel really burned by all of > this, we have spent thousands of hours on this platform and just feel > completely disgusted how everything was handled by Google. I have been > saying for months to my devs that "we must give it a chance, wait it > out, etc etc". Sadly, I think I was wrong... > > On Feb 22, 6:01 pm, Stoyan Damov <[email protected]> wrote: > > > Actually you're not talking about charge backs, right? > > I don't think that a cancellation means that the user disputes the > > payment - it's just that he wants a refund and Google will refund her > > the money they've spent (the same amount). > > I don't see any fee for that here > > -http://market.android.com/support/bin/topic.py?topic=15867 > > You really need to look into that, because if I'm right, you're not > > losing any money here, and the $10+ price tag for a pinger seems too > > much to me. > > > On Mon, Feb 23, 2009 at 12:53 AM, Stoyan Damov <[email protected]> > > wrote: > > > Hang on. I thought that a charge back is $3. Where did you read it's > > > $10??? > > > > Thanks! > > > - Show quoted text - > > > On Mon, Feb 23, 2009 at 12:10 AM, Java Developer <[email protected]> > > > wrote: > > > >> HA! > > > >> If I didn't laugh at this I would cry. An individual bought our second > > >> application today, a simple app which allows the user to Ping and > > >> search Whois information. It is called "Pinger" and cost $1.00. > > > >> It was returned with the comment "Could be better". Um, of course it > > >> could be better! You only paid $1.00!!! What did you expect? The app > > >> is fully functioning, error handling, etc and works as anyone familiar > > >> with Pings and Whois would expect. > > > >> Do I understand the TOS correctly? The return of this $1.00 app is > > >> going to cost me the chargeback fees ($10) from the credit card > > >> company, is that correct? Unfortunately, in order to ensure this > > >> scenario doesn't happen again we have removed this app and then > > >> increased the price on our first application from $3.99 (which we > > >> thought was fair and was selling well) to $10.99 thus breaking the > > >> "return" barrier of the TOS. > > > >> Utterly amazed at how this has been handled... --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~----------~----~----~----~------~----~------~--~---
