*Salesforce Techno Functional BA* *Phoenix, AZ*
*6+ Months* *Looking for 9 or 10 years.* Essential skills/requirements: *Salesforce:* · 8+ years of experience working in a software product management role, managing teams across one or more work-streams in an Agile environment · Functional and technical knowledge in Sales Cloud and Service Cloud. · Experience of end-to-end project implementation having Sales Cloud or Service Cloud · Experience in agile methodology (Scrum) · Consult and liaise with stakeholders to gather and confirm business requirements · Analyse and consolidate information to develop solutions to ensure business requirements are achieved · Partner with key stakeholders to identify how business requirements can be delivered to ensure improved user experiences and reduced cost and time impacts · Provide expert support to key stakeholders in managing system and process changes · Provide expert advice on application solutions · Produce functional, technical and system design documentation · Conduct feasibility studies of applications and system solutions · Create test scenarios for applications and enhancements, ensuring functional requirements are met · Facilitate testing of new Salesforce functionality roll-outs · Utilise and champion agile techniques to deliver on competing requirements *System Support and Maintenance:* · Oversee all system maintenance and configuration, including user set up, roles, profiles, groups, queues, security and permissions, workflows and validation rules, custom objects and fields · Supervise and advise on all system enhancements · Monitor and provide analyses of site metrics, system performance, and user activity · Perform new release evaluations and execute new functionality rollouts · Lead continuous improvement initiatives to improve user experiences and increase efficiencies · Regularly audit data to uncover data integrity issues and/or opportunities for process improvements · Develop complex reports and dashboards to support the delivery of business key metrics. · Deliver effective training modules and user guides · Identify and develop super user knowledge and capabilities across the business Project Management *Preferred Skills: * • Any Salesforce Certification will be a plus for this role. • Salesforce Sales Cloud and/or Service Cloud experience. -- *Thanks & Regards,* *Shankar | Sr. Technical Recruiter * *Email: **[email protected]* <[email protected]> *Work: 281-823-9222 Ext 517 | Direct*: *409-404-0333* 11271 Richmond ave,Suit #107,#108,Houston,TX-77082 [image: unnamed] 3S Business Corporation www.3sbc.com <http://www.dwlabs.com/> An E-Verified Company *****Best way to reach me through email***** -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/CAMiPCQkMm%3D3x%2BS3YqLLA1OKJcdhdMi%3DREJMjNw3Pe4hSHG7Xkw%40mail.gmail.com.
