I've been doing this, but it certainly is limited. I end up asking users to email me.
As developers, is there an interest in the ability to add a simple help forum to your apps? This is something that I have been thinking about. Users would post short text questions and your or other users could answer. Carmen http://www.talkingandroid.com BFF Photo DroidDrop On Thu, Nov 12, 2009 at 7:50 PM, Ken H <[email protected]> wrote: > Amen brother! > > I think I'll use your method of answering bad comments. > > It is frustrating in the extreme to see someone go through the effort > to write a comment and post it to the market place when they could > have just as easily emailed it to the developer who could have, 1) > explained what is really happening, 2) ask them exactly what they are > doing to cause this issue, or 3) just tell them that you'll start > working on a fix asap. > > I find myself hating my own users!! > > Ken > > On Nov 10, 11:38 am, "Maps.Huge.Info (Maps API Guru)" > <[email protected]> wrote: > > I've been puzzled by the lack of ability for a developer to > answercommentsmade on the market by users. It has been frustrating to > seenegativecommentsor questions made and be unable to do anything about > > them... > > > > I've found an easy to use, yet undocumented method to do this. > > > > First, download and install your own app. > > > > Second, wait for a comment that you need to respond to, then simply > > add a comment of your own prefaced by "Developer comment:" - your > > comment will appear as a new comment. Each comment made sticks in > thecommentslist, so you can effectively answer anything made on your > > app. > > > > Google should have mentioned this, it's so easy to do. > > > > Paid apps may have a problem doing this as developers (for some > > reason) can't download their own paid apps. > > > > -John Coryat > > > > "Radar Now!" > > > > "What Zip Code?" > > -- > You received this message because you are subscribed to the Google > Groups "Android Developers" group. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected]<android-developers%[email protected]> > For more options, visit this group at > http://groups.google.com/group/android-developers?hl=en > -- Carmen http://www.twitter.com/CarmenDelessio http://www.talkingandroid.com http://www.facebook.com/BFFPhoto http://www.twitter.com/DroidDrop -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
