Your app is probably copy-protected, and the new phone is probably a Motorola Milestone? http://code.google.com/p/android/issues/detail?id=5184
I cannot download about 2/3 of all apps I paid for since I switched phones. AFAIK Google maintains a whitelist of Firmware-IDs which are trusted and therefore can see copy-protected apps in the market. Motorola seems to have messed something up with phones sold without a contract and now those phones' firmware can't be whitelisted. We're all waiting for a firmware update. On 27 Dez., 08:56, alanshore <[email protected]> wrote: > I understand that after a factory reset or even by buying a new phone, > any purchased app *SHOULD* be still available to the customer and > usually they are. But some customers claim they can't see the app > anymore. I tell them to reset and sign in with the same google > account, but they still can't see it. -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
