Wayne Wenthin wrote: > Yeah the rest of us are really interested in your good fortune. > > Honestly if the market were worth its salt there wouldn't be angry > customers because we developers that are trying could actually > communicate with the 1 stars out there that just say crap like "FC's too > much" without even trying to contact support.
Catch and report your exceptions from the field back to you, and you may not need them to contact support: http://www.androidguys.com/2009/11/16/diagnosing-sporadic-errors/ For example, I purchased a $10 app just the other day, and I was able to get it to crash. The developer had a default exception handler in place, but it wasn't automatically sending the stack traces back to him. When I followed the instructions and sent the error code to the support email, I pointed out the above link. The developer turned around, integrated one of the exception-reporting libraries, and shot me a beta. I reproduced the crash, and he had a stack trace that allowed him to fix the bug. Now, in this case, the developer benefited because I actually contacted support. However, the real "magic" was in the crash reporting, which the developer could have added without my involvement. If users are complaining about "FC's", that suggests you do not have any default exception handler (see Thread's setDefaultUncaughtExceptionHandler()), let alone one that reports crash data back to you. Add that, and you'll be armed with more data to help you find the bugs in your app that your users are encountering and complaining about. > Stuff > like this does nothing but anger me because if I not tried to build > something uniq and just built another fart app I could have got a free > phone. And your proof that all of the top-rated apps are "fart apps" is...what, exactly? -- Mark Murphy (a Commons Guy) http://commonsware.com | http://twitter.com/commonsguy _Android Programming Tutorials_ Version 2.0 Available! -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
