Mark, I do have most of this in place my main complaint is against the market. Since I don't have thousands of comments or even hundred, to smooth out the 1 stars it would be nice to be able to contact them and request that after I have made the needed corrections that they re-evaluate. The comments I am getting in the last few weeks are in the 4-5 star range. I would rather see google reward those that are trying to improve their apps not the ones that have sat in the top performers for the last 6 months.
As for Fart apps I did not mean to imply that they are all fart apps but I'm sure that at least one fart app is getting a new phone. My point being that I have tried to create a unique program that is relatively complex and have spent the last couple months working on getting my ratings up by listening to the users that do contact support. This and all the pats on the backs do leave a bad taste in my mouth. Cool you got a free phone. I'm happy that google is rewarding people but enough. Maybe start another group that is about the free phone and keep it out of the developers forum where it is just noise to compete with the signal. As thomas said I do listen to you. I consider you a guru and your post was the first in this entire thread that had anything to do with developing apps. This includes and concludes my rant. On Thu, Mar 4, 2010 at 2:11 PM, Mark Murphy <mmur...@commonsware.com> wrote: > Wayne Wenthin wrote: > > Yeah the rest of us are really interested in your good fortune. > > > > Honestly if the market were worth its salt there wouldn't be angry > > customers because we developers that are trying could actually > > communicate with the 1 stars out there that just say crap like "FC's too > > much" without even trying to contact support. > > Catch and report your exceptions from the field back to you, and you may > not need them to contact support: > > http://www.androidguys.com/2009/11/16/diagnosing-sporadic-errors/ > > For example, I purchased a $10 app just the other day, and I was able to > get it to crash. The developer had a default exception handler in place, > but it wasn't automatically sending the stack traces back to him. When I > followed the instructions and sent the error code to the support email, > I pointed out the above link. > > The developer turned around, integrated one of the exception-reporting > libraries, and shot me a beta. I reproduced the crash, and he had a > stack trace that allowed him to fix the bug. > > Now, in this case, the developer benefited because I actually contacted > support. However, the real "magic" was in the crash reporting, which the > developer could have added without my involvement. > > If users are complaining about "FC's", that suggests you do not have any > default exception handler (see Thread's > setDefaultUncaughtExceptionHandler()), let alone one that reports crash > data back to you. Add that, and you'll be armed with more data to help > you find the bugs in your app that your users are encountering and > complaining about. > > > Stuff > > like this does nothing but anger me because if I not tried to build > > something uniq and just built another fart app I could have got a free > > phone. > > And your proof that all of the top-rated apps are "fart apps" is...what, > exactly? > > -- > Mark Murphy (a Commons Guy) > http://commonsware.com | http://twitter.com/commonsguy > > _Android Programming Tutorials_ Version 2.0 Available! > > -- > You received this message because you are subscribed to the Google > Groups "Android Developers" group. > To post to this group, send email to android-developers@googlegroups.com > To unsubscribe from this group, send email to > android-developers+unsubscr...@googlegroups.com<android-developers%2bunsubscr...@googlegroups.com> > For more options, visit this group at > http://groups.google.com/group/android-developers?hl=en > -- Writing code is one of few things that teaches me I don't know everything. Make Call Girl Manager great! Join the forums. http://www.fuligin.com/forums -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
