I think that the crash reporting SDK has been discussed previously in
this thread. I remember Flurry being mentioned, as well as a few
others.

On Mar 23, 7:54 am, David Horn <pga...@gmail.com> wrote:
> I've always been surprised that when a Market app is uninstalled, the
> user isn't shown a screen asking them very briefly why they
> uninstalled it.  For example:
>
> (o) Application crashed
> (o) Not compatible
> (o) Not as advertised
> (o) Didn't like it
> (o) Too slow
> (o) Other
> (o) Prefer not to say
>
> If they pick something like "Application Crashed", then they could
> possibly be shown a second screen asking if they would be happy for
> the developer to contact them and troubleshoot the problem.
>
> I've contacted a few people who have had problems and given them a
> free copy in exchange for their help in identifying the issue.  I'm
> also considering writing an SDK to reports back to developers when the
> app crashes.
>
> Dave.
>
> On Mar 23, 1:11 pm, TreKing <treking...@gmail.com> wrote:
>
> > On Mon, Mar 22, 2010 at 4:10 PM, Greg Donald <gdon...@gmail.com> wrote:
> > > Users are not developers and do not want upgrades, ever.  They want
> > > fully functional, bug free, 1.0 releases only.
>
> > Really? I think quite the opposite actually. Seems to me most users see
> > buying apps as an investment and expect consistent updates. "It could always
> > be better", right? Bug-free, of course, but not never improved or updated
> > ever again.
>
> > > And if you do make a bug release, you had better list some obvious new
> > > features or you will get accused of spamming the Marketplace.
>
> > Well if you drop 100 apps into the Market at once, or if you "fix bugs" 4
> > times a day, probably. But if you fix a major bug and make it clear that
> > that was point of the update, I don't think you'd see any backlash.
>
> > In a nutshell, Marketplace users are whiny bitches and there's not much you
>
> > > can do about it.
>
> > Yes =)
>
> > On Tue, Mar 23, 2010 at 2:22 AM, dgoemans <dgoem...@gmail.com> wrote:
> > > The biggest thing that still gets to me, is the users who refund a $1
> > > donate version of something when the free version is also in the
> > > market. Why not just install the free version if you're too cheap to
> > > pay $1, at least my ratings will stay up.
>
> > Note that a lot of people that refund don't do it because they're cheap -
> > they do it because the goddamn POS known as the Android Market app often
> > doesn't authorize their purchase or complete their downloads. So people
> > cancel and try again or give up completely. I have quite a few entries in
> > Google Checkout with the same user buying, refunding, then buying again
> > minutes later. One guy emailed me with the problem after trying 3 times. How
> > he managed to refund twice is beyond me ...
>
> > ---------------------------------------------------------------------------­----------------------
> > TreKing - Chicago transit tracking app for Android-powered 
> > deviceshttp://sites.google.com/site/rezmobileapps/treking

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