I have had the worst experience today trying to contact google. I've never tried to contact google but I was surely dissapointed by how I was treated and no help was offered. I just signed up for the Android Market Place and upon reading the branding page, I noted that it said that one cannot use a derived name from the word "Android" for a product. Only thing is that I have been working on an application for over a year now and I called it "FitRoid" I've paid for the domain name and am designing the website then google springs this up on me. So I decided to contact google to find out if the name "fitroid" was ok for my application. Only problem is that there is no link on the web to send any queries, or any contact information relating to contacting the Android Branding team or whatever...The Android Market place has not contact information and you end up being directed to googles regular contact page, which of course does not have a category for Android. So I called Google this evening and the first lady was not interested in helping me at all and told me that no one on the phone could help me and I had to rely on the web. She then told me to go to www.android/support only that after I hung up and tried that, the url does not even exist. So I called a second time and this time I got a rude gentleman (ok scrap the gentle) - a rude person who could not tell me where I could get help online or with a person. He said I needed the exact extension to speak to anyone.... (jeez and I thought Comcast was bad!) so finally he gave me an email address [EMAIL PROTECTED] just so that he could get rid of me. Upon sending my email to [EMAIL PROTECTED] of course I get another telling me that that email is not an address that gets any response and this email directs me back to www.google.com/support which has no Android Category...
I was very annoyed at the rude google employee and it made me wonder why on earth have I been so enamored by google and their products... I've been a developer with GWT and Android and have really pushed those two products.. only to be treated like this. ALL I WANT TO KNOW IS WETHER I AM ALLOWED TO KEEP USING THE NAME "FITROID" THAT I HAVE BEEN USING FOR MY APPLICATION FOR THE LAST YEAR.. Forgive the yelling every one.... Thanks, --donden1 --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Discuss" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/android-discuss?hl=en -~----------~----~----~----~------~----~------~--~---
