Really a frustrating one..... Guna
On Tue, Oct 28, 2008 at 5:54 AM, donden1 <[EMAIL PROTECTED]> wrote: > > I have had the worst experience today trying to contact google. I've > never tried to contact google but I was surely dissapointed by how I > was treated and no help was offered. I just signed up for the Android > Market Place and upon reading the branding page, I noted that it said > that one cannot use a derived name from the word "Android" for a > product. Only thing is that I have been working on an application for > over a year now and I called it "FitRoid" I've paid for the domain > name and am designing the website then google springs this up on me. > So I decided to contact google to find out if the name "fitroid" was > ok for my application. Only problem is that there is no link on the > web to send any queries, or any contact information relating to > contacting the Android Branding team or whatever...The Android Market > place has not contact information and you end up being directed to > googles regular contact page, which of course does not have a category > for Android. So I called Google this evening and the first lady was > not interested in helping me at all and told me that no one on the > phone could help me and I had to rely on the web. She then told me to > go to www.android/support only that after I hung up and tried that, > the url does not even exist. So I called a second time and this time I > got a rude gentleman (ok scrap the gentle) - a rude person who could > not tell me where I could get help online or with a person. He said I > needed the exact extension to speak to anyone.... (jeez and I thought > Comcast was bad!) so finally he gave me an email address > [EMAIL PROTECTED] just so that he could get rid of me. Upon sending my > email to [EMAIL PROTECTED] of course I get another telling me that that > email is not an address that gets any response and this email directs > me back to www.google.com/support which has no Android Category... > > I was very annoyed at the rude google employee and it made me wonder > why on earth have I been so enamored by google and their products... > I've been a developer with GWT and Android and have really pushed > those two products.. only to be treated like this. ALL I WANT TO KNOW > IS WETHER I AM ALLOWED TO KEEP USING THE NAME "FITROID" THAT I HAVE > BEEN USING FOR MY APPLICATION FOR THE LAST YEAR.. > > Forgive the yelling every one.... > > Thanks, > --donden1 > > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Discuss" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/android-discuss?hl=en -~----------~----~----~----~------~----~------~--~---
