Incognito, I agree with you here! But the 24 hours could be shorter (in fact, it's more like 30 hours for me... 30 hours between the download and the credit-card charge of my app). Many low-fee apps can be enjoyed within these 24 hours and then returned. Like refunding a movie-ticket after you've seen the movie, because you're not likely going to see it again tomorrow.
Ty, 30% refund is not that bad. :-) On Apr 29, 4:41 am, Incognito <[email protected]> wrote: > The people that are returning it were not gonna buy it in the first place. > The only reason they tried your app was because they could return it. I'm > sure though that some of the people that tried your app with no intention to > keep it actually changed their mind. So you may actually have more sells due > to the 24 return period. Besides, it reduces chargebacks. > > On Apr 28, 2009, at 10:27 PM, Ty <[email protected]> wrote: > > Here here! It is all very easy to use from a customer standpoint but > to me 1 thing keeps this market from exploding. The 24 hour refund. > > I have customers buying it, using it, and commenting that they had fun > with it and by the way... thanks for the refund. Well, thank you for > taking the time to put that nice little comment in the app ratings. > That was really nice of ya. > > Seriously, I have a 30% refund rate on any given day. Sure, improving > the app will reduce that some but not by much. > > Ty > > On Apr 28, 8:48 am, Steve <[email protected]> wrote: > A big part of the success of the iPhone is the App Store. Yes, the > iPhone is a nice device etc etc but would it be having the same > success without the App Store? > > Android is a great platform, the G1 is a good phone, and we need > Google to get serious about the Market. > > On Apr 25, 7:26 am, wescorp <[email protected]> wrote: > > Hi All, > > Today was not as good of day as I had hoped. Every morning I tap the > keyboard between 5 and 5:30 AM and get after it. I've been doing this > for a long time. When Android appeared, I jumped thinking Android had > the potential to remake computing as we knew it. A link I use > searches Google News for articles regarding Android and > today,http://www.huffingtonpost.com/william-volk/mountain-view-we-have-a-p_..., > caught my eye. The title, "Mountain View, We Have A Problem ... > Google's Android Phone Disappoints Developers" at made me think a > squeaky wheel was making noise again but after reading the whole > article, and letting it settle for a while, my go go Android attitude > was getting the "you better look at the whole picture again" > notification. > > Android has an excellent engineering team working every known > technical issue. For me, the technical side of Android was a challenge > in the beginning as my programming skills were somewhat dated. After > investing considerable time and energy learning Java, Eclipse, and > Android, doing the ADC1, and wading though several sdk updates, I > created some non trival applications for the Android Market. So far so > good right? mmm... not quite. The downloads of my free application > are somewhat in line with adjusted expectations. Sales of paid > programs are worse than terrible. At first I thought it was me, or my > application, or my help pages, or what? The above mentioned article > had the painful detail. "To buy an application for your Android > phone, you have to opt into Google Checkout. Most users have not done > this." > > When Google/T-Mobile choose the Google Checkout system, Android > independent developers were heading for oblivion. Google and T-Mobile > should be ashamed to be missing such an important marketing detail. > Forcing honest T-Mobile customers to join Googles checkout club breaks > the wildly successful model of the Iphone. Android Market should be > offering free credit to Android customers guaranteed by the customers > T-Mobile account. You want to buy stuff, your in, go wild, have fun, > explore. If the customer doesn't want to use their T-Mobile account > as payment guarantee, here are the methods of payment accepted by the > software vendor. Instead, customers of the Android ecosystem MUST > become members of Google Checkout. When faced with this barrier, a > customers buyers beware instinct is triggered, the 99 cent customer is > lost, and the whole system breaks down. > > As an Android independent software developer, Android is wonderful > software. The hardware is the finest technology available to > humankind. However, I'm presently being forced to the sidelines cause > there isn't a viable market for Android products. Until Google/ > Android/any_carrier breaks free of Google Checkout, an independent > Android developer can not sustain a viable business plan. Show me a > vibrant market model and successful sustainable business plans will > abound. Take a look at the Iphone market. > > Somewhere I read Android was like having a software aircraft carrier. > Let's hope Android will withstand a few icebergs. > > Cheers, > Wes --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Discuss" group. 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