On a related note, if you have thousands of users, you are more likely for one of those users to have an unusual problem which may be hard to replicate.
Users who experience negative behavior whether caused by your app or not are more likely to write comments on the market. But I agree we need a way to contact users directly. On Sep 15, 6:31 pm, JoaJP <[email protected]> wrote: > If an app has a user base of thousands, millions... sure. There's not > many of those around but plenty that try to find an audience. At such > an early stage, every user counts. A snarly comment in the Market, > along with a single star rating, and your app is at risk to take the > route to the app graveyard of nothingness. > > So, yes, it would be a "nice" Market feature to allow devs to follow > up and get to the bottom of things, PEBCAK/RTFM problem or not. > > On Sep 15, 10:06 am, niko20 <[email protected]> wrote: > > > Hi, > > > I wouldn't worry too much about this. You will always get some idiot > > user that does not RTFM or does something else stupid and breaks > > things by his own actions, not the app. A one-off bug is not something > > to worry about. Just ignore it and move on. Now if more users start to > > report it, then maybe look into it seriously. Like you said, there are > > no details, so you can't do anything about it anyway then! So just > > ignore it. > > > -niko > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Discuss" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-discuss?hl=en -~----------~----~----~----~------~----~------~--~---
