With a situation like that your best option is usually to return the device as 
faulty as soon as the problems show up.

I know they're software issues that *could* be fixed with a firmware update, 
but that doesn't mean you should put up with device which doesn't perform as it 
should.

Al.
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On 31 Dec 2009, at 17:10, PeeDee wrote:

> What I am looking for is fixes to my current 1.6 install.  From a 
> personal perspective, seems to be the worst update to date.  The VPN 
> client doesn't work ( with my devices ), the virtual keyboard works when 
> it feels like it and the email client always tells me there's 25 emails 
> waiting to be read.  The list goes on but I won't bore you.
> 
> Pd.
> 
> 
> 
> On 31/12/09 11:41, Sean Hodges wrote:
>> On Thu, Dec 31, 2009 at 11:00 AM, Al Sutton<[email protected]>  wrote:
>> 
>>> It always surprises me when people expect or demand upgrades to new 
>>> versions of the OS.
>>> 
>>> 
>> The answer here is simple, if a little short-sighted. It's because
>> that's how Apple does it.
>> 
>> 
>>> At the end of the day if someone buys a product, it works as advertised, 
>>> and the manufacturer hasn't promised an upgrade, then there is no reason 
>>> why a company should provide you with updates.
>>> 
>>> I just wonder how many people thank their carrier/manufacturer when they do 
>>> get the upgrade :).
>>> 
>> All very valid points; but I guess people look at their pricey old
>> handsets, and then the shiny new ones in the store, and think "It's
>> the manufacturers fault I have no money in the bank, they should at
>> least patch up this brick!" :)
>> 
>> I can't see why the networks don't offer an upgrade surcharge on the
>> bill. So you can opt-in on the OTA updates, and provide the incentive
>> for the networks and manufacturer to upgrade their older phones. I'm
>> sure not everyone would love the idea, but it would be much better
>> than the fragmentation we have now.
>> 
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>> 
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