Hello,

Hope you are doing good.

We have an immediate opening for the below position, kindly let me know
your interest with your updated resume at *bhara...@accurogroup.com
<bhara...@accurogroup.com>*.





*Through TCS..  *



*Data Networking CISCO background + Work experience 7+ yrs + Work location
is Atlanta Onsite(Client Office) from Day-1 +CCNP Certified (Preferred).*





*Job Title:                        Network Support Engineer – Tier II*



*Position Location:           , Atlanta, GA*



*Summary Job Description:*

The Network Support Engineer will be primarily focused on the support of
the GPC Enterprise Network. This person handles complex support problems,
interfaces with customers and vendors, and assists with projects related to
the networking needs of the Company. The Engineer ensures smooth operation
of the organization’s voice and data network providing maximum performance
and availability for the system users. This will include the monitoring and
troubleshooting of all aspects of the network. They will engage with our
vendors and network carriers to assist in incident resolution. They will
also work alongside Design Engineers in identifying and troubleshooting
complex issues. They will also be engaged as needed in the implementation
of Network solutions and technologies within the organization.

This position is responsible for designing, installing, maintaining and
supporting LAN, WLAN, WAN, TCP/IP, DHCP, DNS, switching, routing,
firewalls, VPNs, QoS, and VoIP including installation and maintenance of
hardware, software, troubleshooting and security. The Network support
Engineer provides high-level technical support for voice and data network
systems, creates, and maintains network documentation, maintains hardware
and software standards, and leads projects as needed to upgrade to new
and/or improved equipment software, hardware and procedures.

The Network support Engineer will be well versed with the advanced
engineering and administration of multiprotocol routers, multilayer
switches, network security devices and network management systems. This
position requires excellent trouble shooting, problem management and
customer service skills


*Qualifications:*

·         Bachelor’s in Computer Science or other related technical field
and/or equivalent combination of education and/or experience

·         6+ years of working experience with Cisco IOS devices including
configuration and troubleshooting.

·         Working experience in monitoring and troubleshooting Enterprise
business and large-scale LAN/WAN environments including routers, switches,
firewalls, and load balancers.

·         Hands-on technical experience preferred with internetworking/data
center operations including WAN operations, Network Protocols, TCP/IP, OSI
Model, UNIX or Linux operating systems, and network hardware
preferred. Potential
for exposure to Network Security (e.g. Web Application Security, VPN,
Application Firewalls, etc.)

·         Knowledgeable and experienced in various network technologies,
services, and protocols that are typical of a large enterprise network
including BGP, MPLS, OSPF, EIGRP, and QoS

·         Knowledge of carrier-based technologies such as TDM, MPLS, SONET,
and OC level circuits

·         Assist with planning, design, and implementation of local and
remote Cisco network hardware, software, and procedures.

·         Understanding of security device architecture, engineering, and
installation/management.

·         Demonstrate configuration level knowledge of Cisco Firewalls

·         Experience with Wireless Control Systems, Access Point, and
802.1x, PKI, EAP, TLS technologies

·         Strong understanding of change control methodologies and
experience following change processes

·         Excellent verbal and written communication skills.

·         Excellent analytical skills and the ability to define problems,
collect data, establish facts and draw valid conclusions

·         Proven ability to identify and deliver cost savings and avoidances
while improving technology solutions

·         Excellent organization skills including the ability to work
effectively in a dynamic and changing environment.

·         Excellent customer service skills together with experience
supporting corporate customers and service providers in production
environments.

·         Daily duties will include responding to customer originated
trouble tickets and service request along with planning and executing
controlled changes within the infrastructure

·         Cisco and Fortinet Certified preferred


*Responsibilities:*

·         Performs network troubleshooting to isolate and diagnose network
problems

·         Design, implement, and support a Cisco centric WAN, LAN, and WLAN
environment. This includes routers, firewalls, security, wireless, LAN
switching, and Nexus Data Center.

·         Helps maintain proper use of network monitoring systems

·         Implement and push firewall rules, Configure LTM, F5 pool etc.

·         Run application performance and packet analysis using Wireshark.

·         Support site to site VPNs and client VPN solutions

·         Work with emerging technologies such as SD-WAN or Data Center
products.

·         Generate clear and concise documentation in the form of case
notes, Knowledge base and network diagrams

·         Assist with Voice over IP implementation and support

·         Follow proper change management processes and escalation
procedures

·         Ensure customers receive prompt, accurate and courteous service

Engage vendors and carriers as required to assist in troubleshooting or
implementation of network solutions

·         Assist in the development of documentation and SOP’s for the
department

·         Assist other team members with special projects and technology
rollouts

·         Participate in 24x7 on-call rotations


*Screening Questions:*

·         Do you have experienced in the troubleshooting of large enterprise
networks and worked with various network technologies, services, and
protocols such as BGP, MPLS, OSPF, EIGRP, and QoS?

·         Do you have experience working with Enterprise class network
monitoring systems and IT Service Management systems like ServiceNow or
Remedy?

·         Have you used or followed formal change control processes?


*Competencies:*

Customer focused; attention to detail; achievement oriented; communication;
network troubleshooting skills; decision making; dependability; initiative;
judgment; planning and organizational skills; problem solving; reliable;
teamwork; delivers results; interpersonal skills; multitasking; integrity;
quality.





*Bharat Chhibber | Sr. Technical Recruiter*

*Direct: 919 626 9615 | EMAIL bhara...@accurogroup.com
<bhara...@accurogroup.com>*

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