Dear Community Members,
+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++
We are proud to announce OTRS::ITSM 1.1.0 beta4(Whitehaven Beach)
today. This is a beta release of OTRS::ITSM 1.1. which is not
recommended to use for productive operation. Beta releases are
published for test purposes only.
OTRS::ITSM is the first ITIL compliant IT service management
solution on open-source basis. It is built on the solid
fundament of 55,000 OTRS productive installations in 23 languages.
OTRS::ITSM 1.1.0 beta4 requires the installation of the Open Ticket
Request System OTRS version 2.2.6. All functionalities
known from OTRS continue to be available and the functionalities
representing ITIL processes can be installed as additional packages.
Enhancement:
============
* Added the cpan module Text::CSV to improve the portability of the
ImportExport module. This is a fallback solution used in case that
the performant C module Text::CSV_XS is not available on your
system.
* Added some improvements to the ImportExport module to enhance the
compatibility of the generated CSV files.
* Added new UnitTests to increase the code quality.
Fixed bugs:
============
* Bug #2830 - Import of CSV Files failed if one cell contains a
new line character.
[ http://bugs.otrs.org/show_bug.cgi?id=2830 ]
* Bug #2824 - Inpossible to upgrade OTRS::ITSM 1.0.x to OTRS::ITSM
1,1.x if an Oracle-DB is used.
[ http://bugs.otrs.org/show_bug.cgi?id=2824 ]
* Bug #2835 - UTF-8 characters in the CSV file are broken after an
export.
[ http://bugs.otrs.org/show_bug.cgi?id=2835 ]
* Bug #2848 - "uninitialized value"-Bug in DefinitionGet() function
of the ITSMConfigItem module.
[ http://bugs.otrs.org/show_bug.cgi?id=2848 ]
* Bug #2726 - At CI Export, sometimes, in rare cases the internal
ID is exported instead of the textual description.
[ http://bugs.otrs.org/show_bug.cgi?id=2726 ]
* Bug #2787 - Export all CI's not only from selected Class/ New
CI's not imported at all.
[ http://bugs.otrs.org/show_bug.cgi?id=2787 ]
* Bug #2731 - Import/Export Function not working.
[ http://bugs.otrs.org/show_bug.cgi?id=2731 ]
Known Issues:
=============
* Bug #2725 - The Configuration Item (CI) import functionality
denies import in certain cases. CIs are not created
as they should but are silently skipped.
[ http://bugs.otrs.org/show_bug.cgi?id=2725 ]
* Bug #2727 - When using carriage return while recording a multiple
line text description for a CI it might happen, that
HTML code '<br>' is created. Printing that CI as a PDF
then causes that the HTML code is printed as plain text
at each lines end (where carriage return was used).
[ http://bugs.otrs.org/show_bug.cgi?id=2727 ]
* Bug #2728 - The CI search function seems to ignore some search
criteria, when multiple criteria are selected.
[ http://bugs.otrs.org/show_bug.cgi?id=2728 ]
* Bug #2754 - Incidente State couldn't calulated correctly in
certain cases.
[ http://bugs.otrs.org/show_bug.cgi?id=2754 ]
* Bug #2760 - Wrong OPM Repository.
[ http://bugs.otrs.org/show_bug.cgi?id=2760 ]
Download:
=========
* http://otrs.org/download/
* http://www.otrs.com/en/download/software/
* ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg)
A complete list of all download mirrors (ftp/http/rsync) is available
at http://otrs.org/download/
MD5 message digest (128-bit) checksums:
=======================================
39194a75d555d624a5aa3ac13130fefe
ftp://ftp.otrs.org/pub/otrs/itsm/packages/GeneralCatalog-1.0.94.opm
817981fb0b942a52c33c93adf28ae164
ftp://ftp.otrs.org/pub/otrs/itsm/packages/ImportExport-1.0.94.opm
e1df4471881a359c193ac890f1a7a758
ftp://ftp.otrs.org/pub/otrs/itsm/packages/ITSMConfigItem-1.0.94.opm
abd59e3f64b5554c7eb24258d16e1ac2
ftp://ftp.otrs.org/pub/otrs/itsm/packages/ITSMCore-1.0.94.opm
311c03dab48e122a6283a850ecc8a18f
ftp://ftp.otrs.org/pub/otrs/itsm/packages/ITSMLocation-1.0.94.opm
4ad17c2302685f7129cb08e886ef2324
ftp://ftp.otrs.org/pub/otrs/itsm/packages/ITSMService-1.0.94.opm
ec375f748e69112e1e249254da06abdd
ftp://ftp.otrs.org/pub/otrs/itsm/packages/ITSMStats-1.0.94.opm
611034baf5933f4491143b7b3dd3c571
ftp://ftp.otrs.org/pub/otrs/itsm/packages/ITSMTicket-1.0.94.opm
33bd73fcc238d1ec93e653ce9c596207
ftp://ftp.otrs.org/pub/otrs/itsm/packages/LinkObject2-1.0.94.opm
Installation:
=============
A short installation guide is provided with the following file:
ftp://ftp.otrs.org/pub/otrs/itsm/INSTALL-1.1.ITSM
The previous installation guide regarding OTRS::ITSM 1.0 (the
stable release) was renamend and may now be found under:
ftp://ftp.otrs.org/pub/otrs/itsm/INSTALL-1.0.ITSM
Bug Reporting:
==============
Although OTRS::ITSM 1.1.0 beta4 has been tested before, we appreciate
your contributions and bug reports. You, the OTRS Community, has
always been an invaluable source of helpful suggestions, fair
comments and well skilled testers to us.
Therefore a great "THX!" goes out to you!
* http://bugs.otrs.org/
((enjoy))
--
Hauke Jan Böttcher
Director Sales & Marketing
((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg
Fon: +49 (0) 6172 681988 10 :: Fax: +49 (0) 9421 56818 18
http://www.otrs.com/ :: Communication with success!
Geschäftssitz: Bad Homburg
Amtsgericht Bad Homburg, HRB 10751
Steuernummer: 003 240 97505
Aufsichtsratsvorsitzender: Burchard Steinbild
Vorstandsvorsitzender: André Mindermann
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