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Folks, I've received a special offer from Eric Clausen of
the Microsoft Usability Research group in Redmond, WA, who has asked me to
help him find (from our user group population) a
select set of Atlanta companies to participate in a Microsoft
Server Administration Usability Study. This is a unique opportunity to
meet with the members of the Windows Server Team and influence the
direction of IT server products. This
is not a ‘lab study’ but rather a site visit. They would like to
meet with you at your place of work. For
this phase of the research they're visiting only 8 sites
nationally, before rolling out further studies later nationwide, so this is
an exclusive opportunity. .
I've asked for some clarification on the kind of company
they seek, and they're looking for folks in corporate environment (not
govt or non-profit), working for companies with 16-99 servers and 250-499
PC’s which should reflect the company as a whole, not just the individual
location. The Atlanta organization should be the headquarters for the company.
Please keep that in mind before contacting them.
They're looking to do the studies during the
first week in September, and in thanks for your time participants "will
receive a retail software selection as a gratuity". Here
are more detail and the contact information (don't respond to the list or
me).
Windows Usability in
The team would like
to meet with IT Professionals at their workplace to observe the types of tasks
they typically do in a number of areas including: Supporting users, Managing
Clients, Managing their Network, Managing their servers, Monitoring their
environment, Managing storage and backup, Managing their Printers and Print
Servers, and Managing the security of their IT Environment.
Their goal is to
create a better model of customers from the perspective of the work they do and
the goals they are trying to achieve; the ‘Customer Model’. This model will then
be used to set user specific goals with regard to product deliverables for teams
across Windows Server product line, and validate features against real world
scenarios. This research will
contribute to all Windows Server Product development by understanding how to
better support the way organizations think about their work and perform their
work with the tools they have today These efforts will
also unify its management tools by providing insight in to the way IT
Professionals integrate tasks now or would like to better integrate tasks and
help identify how to make IT Management tools work more effectively to help IT
Professionals be more productive This is a unique
opportunity to help identify opportunities to innovate products to better
support work IT Management practice. All participants selected for this research
will also receive a retail software selection as a
gratuity. For more information
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Title: Hi ,
