On 2004.06.27, IRA <[EMAIL PROTECTED]> wrote:
> As an .adp developer, I *greatly* appreciate the effort going into this
> documentation effort.

Thanks.

> I have to ask though---why can't we get a tech writer actually
> assigned to the project?!?

We did.  You're looking at 'em.  :-)

> We *have* actual tech writers in this company (unless we laid them all
> off)---has anyone tried to get some of their time lately?

The problem with tech. writers in general is that they're not software
engineers.  (I say the same thing about most QA people.)

Why is this a problem?  Well, a lot of what's required to write good
tech. documentation is the ability to Use The Source, Luke (tm) and then
distill the interesting or useful bits into literature.  As stated above
(tech writers != software engineers), this generally precludes them from
using Jedi powers (i.e., using the source).  (Hint: most orgs are so
talent-starved that when a tech writer CAN be a software engineer, they
usually end up there, leaving the tech writer pool with just liberal
arts types.)  So, where does this leave us?  With a bunch of tech
writers that have to lean on and take time from the already
under-resourced software engineering team, who have trouble finding the
time to write code, let alone talk to some tech writer who's going to
misinterpret details and write totally inaccurate documentation and then
ascribe the poor software engineer's name who made the mistake of trying
to learn 'em something strange.

Boy, that's an awfully cynical view of the world, but trust me: it's an
accurate description of my nearly 15 years of experience in the software
biz.  YMMV, of course.

If AOL has tech writers that can check out the AOLserver source, read
it, and write useful documentation for the ADP developer audience ... I
am ALL about getting a hold of some of that action and putting them to
use!

Care to introduce me to one of 'em?

-- Dossy

--
Dossy Shiobara                       mail: [EMAIL PROTECTED]
Panoptic Computer Network             web: http://www.panoptic.com/
  "He realized the fastest way to change is to laugh at your own
    folly -- then you can let go and quickly move on." (p. 70)


--
AOLserver - http://www.aolserver.com/

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