There is prototype of the new FAQ at: http://garibaldi.commerce.ubc.ca:8080/ap20/manual/FAQ/
I've tried to incorporate everyone's ideas here. I think the more open criteria that Marc suggests is the best way to go. However, we need to be very careful that the "important" questions are easily located. In addition, I hope that most technical answers will be along the lines of "The answer is located in <a href="...">this document</a>." Basically what I've done is: 1. Create a new FAQ directory. 2. Create an "index" page which lists the different categories of the FAQ, along with a description of what type of questions are contained in that category. 3. Started to fill in the first two categories. 4. Changed the format of the Q&A to <h3>s rather than a big <ol>. There is no longer any numbering in the FAQ. I believe we should just give up on the idea of having a plain-text FAQ to post to usenet. That created a bunch of complication and nobody every actually did it anyway. If there are questions that I have not transferred that people believe must be in the 2.0 FAQ right away, please let me know. In general, I believe it is best to actually wait and see what the "frequently asked questions" turn out to be. Comments/Suggestions very welcome. Joshua.