Hi Stephen,

We are sorry you experienced this problem, but I will add to Andrea
Pescetti's earlier reply just to say that there was the courtesy of a
very detailed reply from Andreas Säger. If you check the mail archives:
https://www.mail-archive.com/api@openoffice.apache.org/msg00458.html you
will see that your message is timed at Sat, 18 Jan 2014 05:25:29 -0800
and Andreas replied at Sat, 18 Jan 2014 05:45:50 -0800

From the mail archive information it is not possible to know why you did
not receive the message from Andreas. Possibly it was caught by your
junk/spam filter, or since you are not subscribed to this API mailing
list he unintentionally replied only to the list.

For future reference, may I suggest that you post questions/requests of
this nature to the users mailing list: us...@openoffice.apache.org
or the support forums: https://forum.openoffice.org/en/forum/ because
there are many more subscribers/contributors available to provide
assistance and support.

Be assured we are definitely interested in assisting and supporting all
users of our software.

Best Regards
Dave

-------- Original Message  --------
From: Stephen Cox <stephen....@draytonstleonard.co.uk>
To: api@openoffice.apache.org
Date: Sun, 26 Jan 2014 08:30:23 -0000

> Dear Apache/OpenOffice,
> Since you did not have the courtesy to reply to my plea for help, and since 
> the deadline is long gone (I manually retyped the whole article to meet it), 
> I conclude that you are not interested in this problem and don't support the 
> extension. May I suggest that to avoid frustration, you remove the defective 
> software from your servers so others don't waste time trying it.
> I tried uninstalling it with the recommended removal tool, but it won't run 
> either. I now have two pieces of useless software on my laptop that I don't 
> know how to get rid of. I'm not pleased.
> Stephen D Cox
> 
> ----- Original Message ----- 
> From: "Stephen Cox" <stephen....@draytonstleonard.co.uk>
> To: "Stephen Cox" <stephen....@draytonstleonard.co.uk>; 
> <api@openoffice.apache.org>
> Sent: Saturday, January 18, 2014 10:43 AM
> Subject: Re: Extension does not run
> 
> 
> Dear Apache,
> My son (he runs support for Mode7games) told me off for not giving you
> enough detail, sorry.
> This laptop runs Vista (is that the problem?). Windows update is on. I use
> OpenOffice and have updated to Apache OpenOffice 4. I found the extension by
> clicking the extension jigsaw piece on the OpenOffice front page. I chose
> the OpenOffice 4 version of the extension (Oracle PDF Import Extension) and
> it does not offer any versions for different Windows so the choice is pretty
> straightforward. So downloading it is OK, and unpacking it. I just need help
> installing it/getting it to run. Where can I find user information for that
> please?
> Oh and I filed it in C:\Program Files\OpenOffice 4\Extensions\OCR
> (Extensions and OCR are new folders I made specially for this).
> Is it even the right software for what I want to do? I want to edit a
> document my wife made initially in Word, then she hand drew some diagrams
> onto a printout and scanned it into a pdf. I want to do a bit more editing
> to prepare it for the editor, so initially I thought I could rescan it into
> our own scanner, an HP3050 J611a, but I could not find how to access OCR
> with it, it might not be offered, which is a bit strange, so I then thought
> to see if OpenOffice could help, can you?
> Thanks
> Stephen D Cox
> ----- Original Message ----- 
> From: "Stephen Cox" <stephen....@draytonstleonard.co.uk>
> To: <api@openoffice.apache.org>
> Sent: Saturday, January 18, 2014 9:49 AM
> Subject: Extension does not run
> 
> 
> How can I get the PDF OCR extension to run? I downloaded it, unzipped it and
> looked for how to install it. NO INSTRUCTIONS FOUND. Tried the only exe file
> I could see, xpdfimport.exe , but NOTHING HAPPENED. Tried restarting this
> laptop and tried again, but still nothing. Looked for text file user guide
> but none found.
> Why don't you make it possible for an ordinary guy to use this?
> I'm trying to edit a document my wife has written for our local paper and
> want to get it in to the editor before deadline. Please help.
> Stephen D Cox




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