Dear Dave, Thank you for your prompt reply, and the link to Andreas Säger's earlier reply, of which there is no trace in my email inbox or junk folders. I see the recommendation not to use Internet Explorer - I used to have the Firefox browser but according to the IT shop I went to (a couple of years ago) it was causing the problems I was having (BSOD - computer crashing) and so I uninstalled it; the problems went away almost entirely. Which browser would you recommend I use now? (HP Compaq Presario CQ60 Notebook PC, Vista Home Basic SP2, 32 bit OS, Genuine Intel(R) CPU 575 @ 2.00GHz 2.00 GHz, 3.00 GB RAM). I'll try one or other of the contact links you give after I try loading the OCR extension again with a different browser. (I don't think the link Andreas gives is the right software - will investigate). All the best, Steve
----- Original Message ----- From: "Dave Barton" <d...@tasit.net> To: <api@openoffice.apache.org> Cc: "Stephen Cox" <stephen....@draytonstleonard.co.uk> Sent: Sunday, January 26, 2014 12:54 PM Subject: Re: Extension does not run Hi Stephen, We are sorry you experienced this problem, but I will add to Andrea Pescetti's earlier reply just to say that there was the courtesy of a very detailed reply from Andreas Säger. If you check the mail archives: https://www.mail-archive.com/api@openoffice.apache.org/msg00458.html you will see that your message is timed at Sat, 18 Jan 2014 05:25:29 -0800 and Andreas replied at Sat, 18 Jan 2014 05:45:50 -0800 >From the mail archive information it is not possible to know why you did not receive the message from Andreas. Possibly it was caught by your junk/spam filter, or since you are not subscribed to this API mailing list he unintentionally replied only to the list. For future reference, may I suggest that you post questions/requests of this nature to the users mailing list: us...@openoffice.apache.org or the support forums: https://forum.openoffice.org/en/forum/ because there are many more subscribers/contributors available to provide assistance and support. Be assured we are definitely interested in assisting and supporting all users of our software. Best Regards Dave -------- Original Message -------- From: Stephen Cox <stephen....@draytonstleonard.co.uk> To: api@openoffice.apache.org Date: Sun, 26 Jan 2014 08:30:23 -0000 > Dear Apache/OpenOffice, > Since you did not have the courtesy to reply to my plea for help, and > since > the deadline is long gone (I manually retyped the whole article to meet > it), > I conclude that you are not interested in this problem and don't support > the > extension. May I suggest that to avoid frustration, you remove the > defective > software from your servers so others don't waste time trying it. > I tried uninstalling it with the recommended removal tool, but it won't > run > either. I now have two pieces of useless software on my laptop that I > don't > know how to get rid of. I'm not pleased. > Stephen D Cox > > ----- Original Message ----- > From: "Stephen Cox" <stephen....@draytonstleonard.co.uk> > To: "Stephen Cox" <stephen....@draytonstleonard.co.uk>; > <api@openoffice.apache.org> > Sent: Saturday, January 18, 2014 10:43 AM > Subject: Re: Extension does not run > > > Dear Apache, > My son (he runs support for Mode7games) told me off for not giving you > enough detail, sorry. > This laptop runs Vista (is that the problem?). Windows update is on. I use > OpenOffice and have updated to Apache OpenOffice 4. I found the extension > by > clicking the extension jigsaw piece on the OpenOffice front page. I chose > the OpenOffice 4 version of the extension (Oracle PDF Import Extension) > and > it does not offer any versions for different Windows so the choice is > pretty > straightforward. So downloading it is OK, and unpacking it. I just need > help > installing it/getting it to run. Where can I find user information for > that > please? > Oh and I filed it in C:\Program Files\OpenOffice 4\Extensions\OCR > (Extensions and OCR are new folders I made specially for this). > Is it even the right software for what I want to do? I want to edit a > document my wife made initially in Word, then she hand drew some diagrams > onto a printout and scanned it into a pdf. I want to do a bit more editing > to prepare it for the editor, so initially I thought I could rescan it > into > our own scanner, an HP3050 J611a, but I could not find how to access OCR > with it, it might not be offered, which is a bit strange, so I then > thought > to see if OpenOffice could help, can you? > Thanks > Stephen D Cox > ----- Original Message ----- > From: "Stephen Cox" <stephen....@draytonstleonard.co.uk> > To: <api@openoffice.apache.org> > Sent: Saturday, January 18, 2014 9:49 AM > Subject: Extension does not run > > > How can I get the PDF OCR extension to run? I downloaded it, unzipped it > and > looked for how to install it. NO INSTRUCTIONS FOUND. Tried the only exe > file > I could see, xpdfimport.exe , but NOTHING HAPPENED. Tried restarting this > laptop and tried again, but still nothing. Looked for text file user guide > but none found. > Why don't you make it possible for an ordinary guy to use this? > I'm trying to edit a document my wife has written for our local paper and > want to get it in to the editor before deadline. Please help. > Stephen D Cox --------------------------------------------------------------------- To unsubscribe, e-mail: api-unsubscr...@openoffice.apache.org For additional commands, e-mail: api-h...@openoffice.apache.org
