Thank you for the update and please let us know if you ever see it again. We want to make sure that sync remains reliable and appreciate your feedback.
The Appigo Team On Thu, Oct 9, 2008 at 10:46 AM, Kirkjerk <[EMAIL PROTECTED]> wrote: > > I'm a software developer, so I know how frustrating one-off bugs can > me, but believe me when I say I don't think I did anything all that > weird, and definitely saw an issue, things I know were done were > marked undone, and other things were duplicated... (again, my theory > is still a server-time issue but I don't know how the synch algorithm > works, if that's actually a plausible cause) > > I did the Reset and now after some futher un-duping and re-done-ing > things seem in order, and I did another synch and it still seemed ok > (haven't tried putting in test items). So I'm just gonna chalk it up > to a transient glitch and keep synching w/ Toodledo. > > I do understand the value of the 3rd party synch, but I gotta say it's > less important to me now that I've seen how good Apple's synch is if > you replace or upgrade the device, whatever disk-image-based (that's a > guess) thing they're doing seems to do everything well (except the > order of the icons on the home screen :-) > > > > On Oct 9, 11:41 am, "Appigo Support" <[EMAIL PROTECTED]> wrote: >> Sorry for the inconvenience. We haven't experienced/seen what you >> describe happening before. In practice it's a good idea to >> synchronize with Toodledo often, just in case anything should happen >> to your device (lost, broken, stolen, etc.). Now that you've >> synchronized with Toodledo using Todo 1.2.1, you can use the "Reset >> Sync Data" button. This will temporarily remove your tasks on your >> device (clear out any corrupted dates) and pull everything back down >> from Toodledo.com. >> >> If you're concerned about performing this procedure, please log in to >> Toodledo.com and verify that your tasks are present there first. As >> long as they are, using the "Reset Synchronization Data" will pull >> them all down again from Toodledo and you will be able to keep things >> in order from now on. Sorry for the inconvenience of re-completing >> some of the items. This should not occur again. >> >> The Appigo Team >> >> -- >> Appigo Support >> [EMAIL PROTECTED] >> >> Learn more about AccuFuel (fuel efficiency tracker), Notebook (notes >> available everywhere), and Todo (simple task management) on Appigo's >> website:http://www.appigo.com/ >> >> On Thu, Oct 9, 2008 at 9:19 AM, Kirkjerk <[EMAIL PROTECTED]> wrote: >> >> > Just the one time - at least until I did what you said, see below. >> > Do you think there's anything in the "date wrong on server" theory, or >> > has it probably just been that long? >> >> > So I updated to 1.2.1/1900 >> > I had about 15 tasks on my badge. >> > I synched w/ Toodledo. >> > Now I have 23 tasks on my badge, even though I haven't entered >> > anything into Toodledo directly for MONTHS. >> > Stuff I'm 95% sure I marked as Done is now undone, and maybe I've lost >> > some edits, like I had an eye exam and >> > rescheduled the same even for a year hence. >> >> > So something is broken, a bit frustrating! >> > (My back up plan is that I took digital photos of scrolling through my >> > ToDos and if stuff really blew up could enter it again.) >> >> > So what should I do now? Go ahead and Reset Synchro. Data? >> >> > Honestly right now, I'd rather take my chances w/ NO Syncro, except to >> > the desktop, but I'd also like to keep what's on the device now... >> >> > On Oct 9, 10:39 am, "Appigo Support" <[EMAIL PROTECTED]> wrote: >> >> Hello and thanks for writing us. Is this something that you see >> >> consistently or did it only happen the one time? In any case, we did >> >> make a couple improvements with synchronization in our latest update >> >> to Todo (1.2.1) which you should be able to update to. After doing >> >> so, please use the "Reset Synchronization Data" (after synchronizing >> >> to preserve any modified tasks on your device). This will clear out >> >> any possible old date information from your device and re-sync >> >> everything again from Toodledo. >> >> >> Hope this helps and please let us know if you continue to see the >> >> problem after updating. >> >> >> The Appigo Team >> >> >> On Thu, Oct 9, 2008 at 8:27 AM, Kirkjerk <[EMAIL PROTECTED]> wrote: >> >> >> > Todo 1.2 1756 >> >> > Unfortunately I don't know exactly what happened, if some kind of >> >> > synch (I've been synching w/ Toodledo, but not very regularly) got >> >> > borked, but suddenly many items got duplicated and many done items >> >> > showed up as undone!) >> >> >> > I don't synch very often, but now the bottom, it's showing "Updated: >> >> > 9/14/08 at 15:07" and I'm pretty sure (but not postive) that I went >> >> > ahead and got a sync going a week or two ago, well after 9/14. >> >> >> > I'd actually like to break the synch if it's going to screw me up, but >> >> > every way I can think of to do so seems to say that all my items are >> >> > going to get deleted, "in preparation for the new service" -- which >> >> > sucks, I really consider my device the "canonical" representation, and >> >> > only set up Toodledo to fiddle w/ having a web UI for it. > > --~--~---------~--~----~------------~-------~--~----~ Learn more about Todo, Notebook (notes available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's website: http://www.appigo.com/ You received this message because you are subscribed to the Google Groups "Appigo Todo" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/appigo-todo?hl=en -~----------~----~----~----~------~----~------~--~---
