Thanks for getting back with us. We apologize for the delay in our response and appreciate your patience as we work with you to solve this issue. This is a very odd error that we have not seen before. Could you send us screenshot of what you are seeing in Toodledo and a screenshot of the list view in Todo? This will help us get a better idea of what is hapenning between the two services. You can send us the screenshots at:
[email protected] Also, would it be possible for you to back-up your tasks in Todo? Either by syncing to another sync service or emailing your tasks to yourself? If so, it might be your best option to re-install Todo and see if that makes a difference. Let us know what you are able to find out. We look forward to your response and solving this issue for you. Thanks, The Appigo Team -- Appigo Support [email protected] Learn more about AccuFuel (fuel efficiency tracker), Notebook (notes available everywhere), and Todo (simple task management) on Appigo's website: http://www.appigo.com/ Follow the latest from Appigo on Twitter: http://twitter.com/appigo On Wed, May 20, 2009 at 7:22 AM, reg <[email protected]> wrote: > > Hi Appigo, > > Thanks for responding. I tried performing full synch as described by > you. But I saw the same issue: this time when I logged into toodledo > after the synch, I only saw the new tasks (since last synch). In > Toodledo, I select 'To-Do List' on the left and then 'All Tasks' on > top. So the issue is still unresolved. > > Thanks, > reg > > On May 19, 7:33 pm, Appigo Support <[email protected]> wrote: > > Thanks for contacting Appigo. We appreciate your patience as we work > with > > you to solve this issue. We would like you to try a full restore of your > > sync data. To preform this restore, please follow the steps below: > > > > 1.) Open Todo. > > 2.) Tap the Settings button. > > 3.) Tap "Synchronization". > > 4.) Tap "Advanced". > > 5.) Tap "Preform Full Synchronization". > > > > Let us know if this process solves your syncing error. We look forward > to > > your response. > > > > Thanks, > > > > The Appigo Team > > -- > > Appigo Support > > [email protected] > > > > Learn more about AccuFuel (fuel efficiency tracker), Notebook (notes > > available everywhere), and Todo (simple task management) on Appigo's > > website:http://www.appigo.com/ > > > > Follow the latest from Appigo on Twitter:http://twitter.com/appigo > > > > On Thu, May 14, 2009 at 6:33 AM, reg <[email protected]> wrote: > > > > > Hi, > > > > > Currently, I mainly use ITouch for all task entry / editing / deleting > > > and ToodleDo only as a back-up (though I hope to use ToodleDo to > > > enter tasks after I'm comfortable it synchs well). > > > > > After the latest ToDo update, I synched to ToodleDo. However, older > > > tasks in Toodledo that had later been updated / deleted in ITouch now > > > showed up in the ITouch as separate tasks (thus almost doubling the > > > number of tasks in ITouch). > > > > > Then, I updated to Toodledo Pro. Then, I deleted all tasks from > > > Toodledo Pro (after backing them up). Tried synching again. Now, only > > > the tasks entered in after the previous synch showed up. Tried > > > deleting all tasks in ToodleDo Pro and synching again. Now no tasks on > > > Toodledo Pro showed up. No affect to the tasks in Itouch after these > > > last two synchs. > > > > > Have others seen this problem before? I'm not going to back-up tasks > > > from ToDo until I figure out what's going on and I hope to find out > > > soon as I'm no longer confident in the synching process. > > > > > Another request to the Appigo team: could we have manual re-ordering > > > of lists: I prefer to keep the 5 most-used ones on top and the rest > > > arranged alphabetically. I can do all this myself if we had a Things- > > > like manual re-ordering. Love that this feature is already added > > > within each list view in the latest upgrade. > > > > > This is indeed the best Iphone GTD app by-far (and I've compared with > > > Things, RTM, Omnifocus and Toodledo) > > > > > Thanks Appigo. > > > > --~--~---------~--~----~------------~-------~--~----~ Learn more about Todo, Notebook (notes available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's website: http://www.appigo.com/ You received this message because you are subscribed to the Google Groups "Appigo Todo" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/appigo-todo?hl=en -~----------~----~----~----~------~----~------~--~---
