Thanks Double Star for helping out.  We have instructed this customer to
send us a diagnostic report so we can take a look at the sync process.  This
will help us identify the issue.

We look forward to the report.

Thanks,

The Appigo Team
--
Appigo Support
[email protected]

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On Wed, Jun 3, 2009 at 9:47 AM, Double Star <[email protected]> wrote:

>
> Are your calendars checked in iCal?      If a calendar is unchecked,
> it won't show the tasks.
>
> Is your To-do list showing?  In iCal, View menu, Show To do list.
>
> Oh, never mind, just re-read your post.  You're obviously seeing the
> todos, but finding that no new items or changed ones are showing up.
> Hmm... that's a head scratcher.
>
> Does closing down iCal and relaunching it do anything?  You probably
> already tried that.
>
> How about temporarily removing your iCal calendars and performing a
> full sync from the i-device?  You can find your iCal entries under
> Users, Your Name, Library, Calendars, drag that folder to your
> desktop, then trying a full sync from your i-device. Settings,
> Synchronization, Advanced, Perform Full Synchronization.  Note:  do
> NOT tap reset synchronization data or you'll end up with nothing!
>
> If you do this, you'll need to restore the actual calendars that have
> your events in them.  (Instead, you could just drag out the individual
> task calendars.)  In any event, be sure you make a backup of stuff
> before trying anything.
>
> If any of this is unclear, don't do it!  Wait for Appigo to chime in.
>
> >
>

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