Thank you to those that have commented on this thread. We always appreciate your comments and insights.
Todo has several sync options, so we will try to give you a high level understand of what each one does. 1.) *Todo Synchronization *- This is the normal sync option provided in Todo and should be the default sync method used. Pictured here: http://appigo.com/images/todo/todo-features-lists-expanded.png Also, we want to make sure you are aware of the rules of conflict resolution with our software sync design for Todo and Appigo Sync. Here is a Google Group discussion regarding conflict resolution in Todo with regard to syncing: http://groups.google.com/group/appigo-todo/browse_thread/thread/9a2ba9437d45be47/3a6483ba0861df45 And here is our response to the thread: http://groups.google.com/group/appigo-todo/msg/3a6483ba0861df45 2.) *Todo Settings >> Synchronization >> Advanced >> Reset Synchronization Data* - This option will clear off all tasks in Todo and pull all the tasks available in the backend sync service (Toodledo.com, Remember the Milk, or Appigo Sync) into Todo. This is typically used when there is a database or data corruption issue with Todo and we want to clear out the local database and pull all the tasks from the backend sync service. 3.) *Todo Settings >> Synchronization >> Advanced >> Perform Full Synchronization* - This method will flag all tasks in the Todo database to be pushed up to the back end sync service. Todo will also request all tasks from the backend service be pulled down into Todo. While Todo does attempt to match all tasks on Todo with the backend service based on the tasks attributes, there are certain circumstances where duplicate tasks will be created during this process. This sync method is usually only needed when certain tasks are either not syncing up from Todo to the backend service, or tasks on the backend service are not being pushed down into Todo. *NOTE:** This is an advanced sync method that should only need to be used when troubleshooting. * 4.) *Sync Now *- The "Sync Now" button on the Advanced tab of Appigo Sync is actually to force a Sync Services sync between iCal, Sync Services, and Appigo Sync. It will not initiate a sync between Appigo Sync and Todo. iCal has what is called a "lazy" sync with OS X sync services. When you make changes in iCal, they are not always immediately available in sync services. That is why we put the "Sync Now" button in Appigo Sync, to force iCal to place it's data in Sync Services so Appigo Sync could pick it up. With normal use, the Sync Now should not be needed, but we have it there in case some tasks or modifications are not making it over. In order to sync with Appigo Sync, you always need to initiate the sync from Todo on your iPhone or iPod touch. Now to better understand each of these sync process, we would like you to follow these steps that will guide you through the proper use of each: 1.) *Create one new Task in iCal and sync with Todo. Does the task show up in Todo?* If the answer is no, can you try the "Sync Now" option in Appigo Sync, and then follow that up by pressing the Synchronization button in Todo and tell us if the change then shows up? 2.) *Create one new Task in Todo and sync it with iCal. Does the task show up in iCal?* If the answer is no, can you try the "Sync Now" option in Appigo Sync, and then follow that up by pressing the Synchronization button in Todo and tell us if the change then shows up? 3.) *Mark an existing Task in iCal and sync with Todo. Does the task show as completed in Todo? * If the answer is no, can you try the "Sync Now" option in Appigo Sync, and then follow that up by pressing the Synchronization button in Todo and tell us if the change then shows up? 4.) *Mark an existing Task in Todo and sync with iCal. Does the task show as completed in iCal?* If the answer is no, can you try the "Sync Now" option in Appigo Sync, and then follow that up by pressing the Synchronization button in Todo and tell us if the change then shows up? *NOTE*: When referring to "Sync with Todo" we are talking about this synchronization button in Todo: http://appigo.com/images/todo/todo-features-lists-expanded.png *NOTE: *The "Sync Now" button on the Advanced tab of Appigo Sync is actually to force a Sync Services sync between iCal, Sync Services, and Appigo Sync. It will not initiate a sync between Appigo Sync and Todo. iCal has what is called a "lazy" sync with OS X sync services. When you make changes in iCal, they are not always immediately available in sync services. That is why we put the "Sync Now" button in Appigo Sync, to force iCal to place it's data in Sync Services so Appigo Sync could pick it up. With normal use, the Sync Now should not be needed, but we have it there in case some tasks or modifications are not making it over. In order to sync with Appigo Sync, you always need to initiate the sync from Todo on your iPhone or iPod touch. Thanks, The Appigo Team -- Appigo Support [email protected] Learn more about AccuFuel (fuel efficiency tracker), Notebook (notes available everywhere), and Todo (simple task management) on Appigo's website: http://www.appigo.com/ Follow the latest from Appigo on Facebook: http://www.tinyurl.com/appigo-fb Follow the latest from Appigo on Twitter: http://twitter.com/appigo Participate with us and our community using the following Google Groups: http://groups.google.com/group/appigo-todo/ http://groups.google.com/group/appigo-notebook/ http://groups.google.com/group/appigo-accufuel/ --~--~---------~--~----~------------~-------~--~----~ Learn more about Todo, Notebook (notes available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's website: http://www.appigo.com/ You received this message because you are subscribed to the Google Groups "Appigo Todo" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/appigo-todo?hl=en -~----------~----~----~----~------~----~------~--~---
