Thanks for contacting Appigo. We appreciate your patience as we work with you to solve this issue. Can you confirm that you do not have any duplicates in Toodledo.com? When you reset your sync data, all data on the device is deleted and only information from Toodledo.com is restored, so it sounds like there might be duplicates in Toodledo.com. If you could check that there are none and get back to us, that would be great.
Thanks, The Appigo Team -- Appigo Support [email protected] Learn more about Todo (task management made simple), Notebook (notes available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's website: http://www.appigo.com/ Follow the latest from Appigo on Facebook: http://www.tinyurl.com/appigo-fb Follow the latest from Appigo on Twitter: http://twitter.com/appigo Participate with Appigo and our community using the following Google groups: http://groups.google.com/group/appigo-todo/ http://groups.google.com/group/appigo-notebook/ http://groups.google.com/group/appigo-accufuel/ On Thu, Jul 16, 2009 at 3:44 AM, Nanet <[email protected]> wrote: > > I have the same problem. I followed the steps to reset sync data and I > still have duplicate tags. > > On 15 Jul, 22:17, Appigo Support <[email protected]> wrote: > > Thank you for your comments. We are going to recommend that you try to > > reset your synchronization data. *Only proceed with these steps, if all > of > > your data is backed up on Toodledo.com.* To preform the reset, follow > these > > instructions: > > > > 1.) Open Todo. > > 2.) Tap the "Settings" button (a picture of gears in the bottom right > > corner). > > 3.) Tap "Synchronization" > > 4.) Under "Advanced", tap "Reset Synchronization Data". > > 5.) At this point, Todo will remind you that resetting your > synchronization > > data will delete all Todo items off your device and replace them with the > > data on your sync service. If you agree, tap "Reset". > > > > Todo will then preform the reset and download all of your information. > > > > Let us know if this corrects the issue. We look forward to your > response. > > > > Thanks, > > > > The Appigo Team > > -- > > Appigo Support > > [email protected] > > > > Learn more about Todo (task management made simple), Notebook (notes > > available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's > > website:http://www.appigo.com/ > > > > Follow the latest from Appigo on Facebook: > http://www.tinyurl.com/appigo-fb > > > > Follow the latest from Appigo on Twitter:http://twitter.com/appigo > > > > Participate with Appigo and our community using the following Google > groups: > http://groups.google.com/group/appigo-todo/http://groups.google.com/group/appigo-notebook/http://groups.google.com/group/appigo-accufuel/ > > > > On Tue, Jul 14, 2009 at 6:13 AM, D <[email protected]> wrote: > > > > > I have the exact same problem. When I delete the duplicates and add > > > the tag back in they multiply again. > > > > > On Jul 12, 6:34 am, marisa8184 <[email protected]> wrote: > > > > My Todo app has strangely begun to replicate my tags. For example, I > > > > have tags called Family & Friends and also Calendar, these now appear > > > > at least twice in my tags list, and sometimes three times. I have > > > > carefully checked to make sure that these are spelt the same way with > > > > the same capital letters, spaces etc, and they are identical. > > > > > > If I go to allocate one of these tags to a task, when I tap on one > > > > version of Calendar then all three acquire ticks next to them. If I > > > > look in Toodledo, then there is only one instance of this tag. The > > > > replication is limited to the Todo app. > > > > > > While this isn't stopping the function of the app, it is annoying, > and > > > > as my number of tags grows, then it becomes increasingly frustrating > > > > to find the one I'm after. > > > > > > Has anyone else seen this problem? > > > > --~--~---------~--~----~------------~-------~--~----~ Learn more about Todo (task management made simple), Notebook (notes available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's website: http://www.appigo.com/ You received this message because you are subscribed to the Google Groups "Appigo Todo" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/appigo-todo?hl=en -~----------~----~----~----~------~----~------~--~---
