Kuddos to the team as well. I love Todo, and I love the support we're
getting.
People tend to think that by paying $10 on an iPhone they're going to have a
service that even MS or Apple themselves don't provide, and yet they have
billions in the bank. They can't wait for their emails to be answered, they
can't wait for their 'push' notifications to be there. They can't wait for
bugs to be fixed, and yet they download OS3.0 as soon as it is out, while
the information that sync bugs existed was already out. And even for other
apps that didn't communicate, you *know* there is a risk when installing a
major OS release.

Appigo has been the perfect example of a company that don't let their users
down and will back their applications with solid and sustained updates.
Heck, $10 doesn't entitle anyone anything. There are apps that are
effectively dead and abandoned in the AppStore for that price.

Of course, Appigo could improve their communication. So do all these people
that keep on bashing them.

Of course, Appigo could improve their responsiveness. But between a patch
every tuesday and a decent release every other month, I'd go the decent
release way.

And yes, projects are delayed for lots of reasons. This is life, and a
promised update could be delayed a few weeks for any kind of annoying bug
that these very same people would have judged "not tolerable" is Appigo had
rushed a version out to please them.

I say: Keep it the way it is. And if you feel like it, try to communicate
more smoothly when it comes to bugs that comes in the way of GTD.

Thank you Appigo for the great app and the great service.

-- pieroxy

2009/7/30 Appigo Support <[email protected]>

> Robert,
>
> Thanks for the comments; it is always nice to get a little love and
> patience from our customers. As for Max's comment, we have addressed his
> question in the following Google groups thread:
>
> http://tinyurl.com/laqxsw*
>
> *We have also posted a link on the Todo Google groups home page about the
> subject.
>
> http://groups.google.com/group/appigo-todo
>
> As for Jim's request, we have also included a link to information on how to
> request a refund and added this link to the groups home page as well.
>
> http://groups.google.com/group/appigo-todo/web/refund-request
>
> The Appigo Team
> --
> Appigo Support
> [email protected]
>
> Learn more about Todo (task management made simple), Notebook (notes
> available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's
> website: http://www.appigo.com/
>
> Follow the latest from Appigo on Facebook:
> http://www.tinyurl.com/appigo-fb
>
> Follow the latest from Appigo on Twitter:
> http://twitter.com/appigo
>
> Participate with Appigo and our community using the following Google
> groups:
> http://groups.google.com/group/appigo-todo/
> http://groups.google.com/group/appigo-notebook/
> http://groups.google.com/group/appigo-accufuel/
>
>
> >
>

--~--~---------~--~----~------------~-------~--~----~
Learn more about Todo (task management made simple), Notebook (notes available 
everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's website: 
http://www.appigo.com/

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